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Find a Location

Sunset Point RV on Lake LBJ has 1 locations, listed below.

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    Business ProfileforSunset Point RV on Lake LBJ

    Campgrounds

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    RV Resort with full hook up, 30 and 50 amp[ service, WI-FI and cable TV

    Business Details

    Location of This Business
    2322 Wirtz Dam Rd, Marble Falls, TX 78654-3642
    BBB File Opened:
    3/6/2015
    Years in Business:
    17
    Business Started:
    1/8/2007
    Alternate Business Name
    • Sunset Point RV Resort on Lake LBJ
    Business Management
    • Mr. Edmond R Robinson, Manager
    Contact Information

    Principal

    • Mr. Edmond R Robinson, Manager

    Customer Contact

    • Mr. Edmond R Robinson, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date Reservation for campground rally Made on May 17, 2021 for rally scheduled for March 2-7 2022. Deposit of $49.60. Merchant violated contract to provide # of RV site agreed upon As you read through emailyou will see that the merchant violated a sign contract to provide the 20 motorhome sites needed for this rally. As you can see by his own explanation in the attached emails that he willing did this, ignoring the signed contract he had provided to the rally coordinator ************. This forced *********** to seek another location for the rally even though the contract agreed to was signed off in 2021. Sunset point refused to honor their contract for providing the agreed # of sites and the used the contract to deny refunding our deposit. I request that my funds be returned to my account that were kept by this I did call and request cancellation and was denied a refund of deposit From: manager <***********************************************************>Date: February 1, 2022 at 6:02:31 PM EST To: ******************* <**************>Subject: Rallies ?*****: Just tried to call but received voice mail. Tried to leave message but not sure if you received as it was rather long. I am leaving town again tomorrow and will not be back until next Monday so wanted to at least get in touch with you via e-mail. Basically what happened is we had several Winter Texans, whom are normally gone by mid-January to early February, decide to stay due to all the weather conditions in their home states. As most of the Winter Texan guest have been with us since November it just wasnt possible to make them leave. A lot more goes into this short explanation, but that is the jest of why we are short 5 sites. Between now and your Rally dates there is the possibility of cancellations and or a change of heart from some of the guest(s). Should this occur your Rally members will be given those sites. I do apologize. An occurrence I could not anticipate as weather for these yearly winter guest has not
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