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Find a Location

On Time Home Experts has 1 locations, listed below.

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    Business ProfileforOn Time Home Experts

    Air Duct Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1802 Mansfield Webb Rd Ste 106D, Mansfield, TX 76063-7810
    BBB File Opened:
    8/15/2023
    Years in Business:
    3
    Business Started:
    11/13/2020
    Business Incorporated:
    11/13/2020
    Accredited Since:
    8/15/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Eliav Cohen Sason, Managing Member
    • Mr. Etai Belios, Director
    Contact Information

    Principal

    • Mr. Eliav Cohen Sason, Managing Member
    • Mr. Etai Belios, Director

    Customer Contact

    • Mr. Eliav Cohen Sason, Managing Member
    Additional Contact Information

    Fax Numbers

    • (972) 433-9636
      Primary Fax

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On time home experts came to our home for an advertised $99 air duct cleaning. The tech arrived and indicated we had a severe issue that required strong chemicals and a UV light would be installed. The total cost for these services would be nearly $3000.I paid a deposit of $800 (it was stated to purchase the needed chemicals). The next week the tech returned and used a rotary tool/vacuum, and charged me the remainder of what was quoted.NO chemicals were used and NO UV light was installed. A simply rotary tool and a vacuum were utilized, which should not have cost anywhere near the quoted amount. ****** reviews show this is a common scam on the part of this company. This service should have been covered under the original advertised price.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew P

    5 stars

    02/28/2024

    I just had my air ducts cleaned by On-Time, and wow, I'm impressed! I decided to give them a try after seeing some good reviews online, and they did not disappoint. Booking the appointment was super easy. I just called them up, and the person on the phone was really friendly and helpful. They worked around my hectic schedule and even gave me a heads-up call about 30 minutes before they arrived, which was much appreciated.The team that showed up was super professional. They made sure to put on those little booties before coming in, which I thought was a nice touch to keep the floors clean. They explained what they were going to do and how long it would take, and then got straight to work.I was kind of surprised by all the fancy equipment they brought in, definitely did the job. They showed me a before and after video of the ducts, and the difference was like night and day. I couldnt believe all the stuff that had been in there!The best part? Once they were done, the house just felt fresher. Ive noticed that the air feels cleaner, and my allergies have even calmed down a bit since they cleaned out all the dust and who knows what else that was hiding in the ducts.Price-wise, I felt like it was a good deal for the quality of work and the peace of mind. Plus, they didnt try to upsell me on a bunch of stuff I didnt need, which I really appreciated.Overall, Im super satisfied and would totally recommend them to anyone looking to get their air ducts cleaned. They were professional, courteous, and left me feeling like I got my moneys worth. Definitely a five-star experience!

    On Time Home Experts Response

    03/01/2024

    Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team's professionalism, efficiency, and the overall quality of our service exceeded your expectations. It's fantastic to know that the cleanliness of your home has improved and that you've noticed a difference in the air quality and your allergies. Our goal is always to provide top-notch service without the pressure of unnecessary upsells. We appreciate your recommendation and look forward to serving you again in the future. Your satisfaction is our priority, and reviews like yours make our day!

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