Business ProfileforMasten Group

I began experiencing issues with getting Maintenace request addressed. I am a tenant, renting the property at ****************. There are significant electrical issues that have prevented two rooms in this apartment from working properly. When the issue first began, I simply called the property manager and put in a work order. Once contractors showed up to address my complaint, he replied I must leave the breaker off and ran my refrigerator and air conditioning unit. Despite the fire risk I was advised to just be watchful and only run one appliance at a time. The following week an electrician showed up at 7pm to fix electrical issues, shortly after arriving he stated it was getting dark so he would have to come back at a later date. The electrician did manage to pull my outlets away from wall and cut wires before leaving to only leave holes exposed were there once electrical outlets. After getting no response from business and property manager, I reached out to LHA in an attempt to expedite my maintenance concerns. I am on housing, my case manager simply told me I needed evidence for them to intervene, as they said my landlord stated there was no maintenance request submitted. As advised, I started to collect evidence of submitted maintenance request as well as concerning photos related to electrical issues. I have also reached out to open door survivor housing to help communicate and they to have been unsuccessful in advocating for me.