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            Business ProfileTG Water Systems

            Water Treatment Equipment
            BBB accredited business

            Contact Information

            880 Hebron Pkwy Ste 120

            Lewisville, TX 75057-0004

            Get Directions
            Visit Website
            (972) 247-9985

            Business hours

            10:00 AM - 5:00 PM
            Business Hours
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM

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            Customer Reviews

            4.62/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/5/2007

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            880 Hebron Pkwy Ste 120, Lewisville, TX 75057-0004
            BBB File Opened:
            2/23/2007
            Years in Business:
            17
            Business Started:
            2/12/2007
            Business Started Locally:
            2/12/2007
            Accredited Since:
            11/5/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • TG Water Systems, LLC
            Hours of Operation

            Primary

            M:
            10:00 AM - 5:00 PM
            T:
            10:00 AM - 5:00 PM
            W:
            10:00 AM - 5:00 PM
            Th:
            10:00 AM - 5:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            10:00 AM - 5:00 PM
            Business Management
            • Mr. P. Gonzalo Pena Lillo, Owner
            • Mrs. Carla Arostegui
            Contact Information

            Principal

            • Mr. P. Gonzalo Pena Lillo, Owner
            • Mrs. Carla Arostegui

            Customer Contact

            • Mr. P. Gonzalo Pena Lillo, Owner
            • Mrs. Carla Arostegui
            Additional Contact Information

            Fax Numbers

            • (972) 247-9188
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            When we first tried the water filter back in Feb of 2023, the contractor stated it was a free trial period with no commitment to test the product and see the difference it made in out home. After 3 business days the contractor came back to our home and which then we ask him to remove the product because we did not want it after all, he stated to allow time to test the product and if we did not want it we could cancel at any time without any penalties, the contractor said he would follow up with us in 2 weeks and if we still wanted to product removed he would remove it and cancel everything. Two weeks passed and we made several calls to the contactor to remove the product and he has yet to answer or call us back. We made several attempts to speak with both companies to resolve the issue have been trying to communicate with this so called business for months now advising them that we did not want to the product since it has cause my family and I severe health issues.
            Read More
            Read 8 More Complaints

            Customer Reviews

            26 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rubi M

            04/20/2024

            Adquirimos el filtro y si fue una buena eleccin, se siente la diferencia en nuestra ****, alcalina, **** suave, ya no consumimos ms **** embotellada, recomendada.
            Read 25 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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            BBB Reports On

            BBB reports on known marketplace practices.

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