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            Business ProfileCover Your Grass Irrigation

            Sprinkler System

            Contact Information

            1877 Hilltop Drive

            Lewisville, TX 75077

            Get Directions
            Email this Business
            (469) 237-1535

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1877 Hilltop Drive, Lewisville, TX 75077
            Email this Business
            BBB File Opened:
            8/18/2015
            Years in Business:
            15
            Business Started:
            3/27/2009
            Business Started Locally:
            3/27/2009
            Type of Entity:
            Sole Proprietorship
            Contact Information

            Principal

            • Jake Williams

            Customer Contact

            • Jake Williams
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/21/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This is my experience with Cover Your Grass. July 19, 2020: Hired them to fix a large leak in my sprinkler system and ensure all zones working properly. Cost was $1,275.00. August of 2021: Noticed that 2 of the zones were not coming on where Cover Your Grass fixed the leak and sprinklers. Had a different licensed irrigation repair company come out and inspect. They stated that Cover Your Grass bypassed the two zones essentially shut off all of those sprinklers in order to fix the leak. No water is getting to them. This is obviously not what I wanted nor would approve. Cost to undo what Cover Your Grass did is $2,500.00. Sept 20, 2021: Called Cover Your Grass to come inspect their work and validate that they did, in fact, cut off 2 of my sprinkler zones. Hopefully we could come to some agreement. Oct 1, 2021: Appointment with Cover Your Grass to come out. Received a text early morning of 10/01/21 stating he would need to cancel because of rain. It never rained on 10/01/21. Oc

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Edward P

            06/23/2022

            In December, I paid Jake of Cover Your Grass $1620 to repair 4 stations on my yard sprinkler system. Jake of Cover Your Grass came out and "worked" on my sprinklers one afternoon and told me he got them working. I tried to run my sprinklers as he was pulling out, but I couldn't get any of the stations or any cycle to work. Jake took my system from 4 stations not working to all stations not working. I called Jake of Cover Your Grass and scheduled him to come out two weeks later in January to get my sprinklers working. Jake of Cover Your Grass no showed. I called him again and made another appointment. Jake of Cover Your Grass no showed again. Jake of Cover Your Grass has been doing this every two weeks for the past 5 months. (PM me if you want to know how Jake of Cover Your Grass dis'd this Veteran over Memorial Day Weekend.) Jake is no longer answering my calls or returning my texts.

            Cover Your Grass Irrigation Response

            06/24/2022

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            Read 1 More Customer Review

            Local BBB

            BBB serving North Central Texas

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