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Business Profile

Residential Air Conditioning Contractors

Integrated Mechanical and Electric Services, LLC

Reviews

Customer Review Ratings

4.67/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromJO Ann R

    Date: 04/09/2025

    5 stars
    I have been dealing with Integrated Mechanical for nearly **************************************** my daughter's home and have been maintaining our systems annually. When my compressor died (23 years old) **** gave me the options available for my home size and competitive pricing. Once I chose the system they provided quick installation. The crew arrive on time and worked efficiently and cleaned up after their work was done. I am very pleased with their work and the Lennox unit installed.
  • Review fromJames R

    Date: 09/17/2024

    5 stars
    **** at *** gave me several options. They installed the unit on the day promised and **** returned to check it over and make sure it was done completely right.

    Integrated Mechanical and Electric Services, LLC

    Date: 09/18/2024

    Thank you for your kind words. We appreciate your business and please let us know if there is anything else we can help you with.
  • Review fromBarry B

    Date: 07/02/2024

    2 stars
    Overall, the work is average. I built a luxury home and got average at best products and in some cases had to change them out before closing. If you average then thats what youll get. They refused to do warranty work after living in the house for only three months? It a breach of contract, but I have no desire to work with anyone like that.I have bought well over *************************************** my businesses I will not do business with this company ever again. I hope they get their stuff together.

    Integrated Mechanical and Electric Services, LLC

    Date: 07/24/2024

    *****,We had a proposal accepted by you and your builder lined out stating what all your home included for HVAC that was accepted by you and your builder. While we were doing construction on your home for HVAC, you asked for pricing to upgrade the supply plenums to metal, install manual dampers and all the duct runs and various other upgrades to your HVAC system. Once presented with the price you declined and said you would have someone else do it. You hired another HVAC company to come and do the changes while under construction and we informed you via email this would void your warranty but you proceeded with work. The other HVAC company removed returns and reinstalled them as supplies which then altered your load calculations for this home that we designed for efficient airflow for you home. You contacted our office for an air balance and we reminded you that the other company you hired to change our ductwork would now hold the warranty since what you were asking for directly correlates with air balancing. We did not breach our contract and did exactly what we proposed and you accepted before construction. The other HVAC company you hired should honor their work so you can be comfortable in your home.
  • Review fromRandy T

    Date: 03/26/2024

    5 stars
    **** did a great job helping me choose a new HVAC system. The price was fair and very good Commumication throughout the install.
  • Review fromCaleb E

    Date: 02/20/2024

    4 stars
    **** was a good company to work with. **** was professional and communicative, and we were impressed with the attitude and effort displayed by the install crew. The install took a significant amount of time longer than estimated, due to an issue with a tool. However, the crew came back the next day and finished the job up after getting a replacement tool. Overall a good experience.
  • Review fromReed R

    Date: 01/17/2024

    5 stars
    ****** and IME did a great job installing our a/c and furnace. They were on time beginning and ending, cleaned up the worksites afterward, the new equipment looks really good. I love it when the salesperson completes the sale, shows up for the installation, and keeps the customer in the loop on what's going on and when.
  • Review fromAmir T

    Date: 01/01/2024

    5 stars
    I purchased two new (5 *********** ****** systems in November 2023. **** was straight forward with me and did not push me to do anything I did not want to do. The work crew were professional and they finished the job in time and did a great job. There were some issues with one of the unit but they sent a technician right away to fix the problem. It was a pleasant experience using IME and I would recommend them. The best thing with them is they educate you while going through the options and that was refreshing.
  • Review fromLarry R

    Date: 09/20/2023

    5 stars
    If you want quality at a price you expect an HVAC system to cost, IME is the company to contact. I did my research on HVAC system replacement here in the DFW area then sought quotes from 6 different companies. All of them exceeded my estimates by 30% or more; except IME. IME was right in line with my expectations. They weren't just reasonably priced, they also executed my install with a complete quality Lennox system and did it in a highly professional manner as well. IME and *************************** did us right.
  • Review fromVICKIE H

    Date: 08/30/2023

    5 stars
    Thanks for all the service and promptness on my new install .. **** is amazing along with all the other installers and techs.
  • Review fromBrian L

    Date: 07/19/2023

    5 stars
    I have used IME to replace three full AC systems at our home over the last 5 years ranging from 2.5 to 4 ton systems. In each occasion, **** provided a competitive quote and we have been very happy with the performance of each system. The installs are difficult due to locations of existing equipment but **** and his team did an awesome job and were there to answer any questions I had. Additionally, unlike some vendors I have used in the past, they are very good in terms of cleaning up post-install. I highly recommend IME if you are in the market for a new HVAC system. - ***** (******)

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