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Find a Location

Braxton Movers LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Braxton Movers LLC

      1106 Kathy Ln Lewisville, TX 75067-4359

    • Braxton Movers LLC

      520 S Coppell Rd Coppell, TX 75019-3903

    Business ProfileforBraxton Movers LLC

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Braxton Movers LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Braxton Movers LLC

        1106 Kathy Ln Lewisville, TX 75067-4359

      • Braxton Movers LLC

        520 S Coppell Rd Coppell, TX 75019-3903

      Location of This Business
      1106 Kathy Ln, Lewisville, TX 75067-4359
      BBB File Opened:
      7/20/2020
      Business Management
      • Fernanda Lazcano, Owner
      Contact Information

      Principal

      • Fernanda Lazcano, Owner

      Customer Contact

      • Fernanda Lazcano, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/19/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I hired this company to move furniture from my home to storage and then to move it back to my home after several months. When they moved it back they could not locate the bolts (8) that attached my dining room table top to the two pedestal bases. They improvised by finding some random bolts in their truck and installed 6 bolts into the table. The bolts were too long so they ended up coming through the table and pushing the wood up into the 6 places on the table. I called the company and they said I had to go through their "settlement department" to file a claim. There's no contact information for that department except for the email address and after attempting to contact them several times, they responded when I left a voice mail with the company that I planned to *** if they didn't respond. They asked for more information and pictures which I sent over a month ago and have ghosted me since then.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Darlene U B

      1 star

      08/03/2022

      DO NOT use Braxton Movers. We hired them for a move on July 25, 2022. It was a nightmare! They showed up in an unmarked truck, even tho their web site showed a nice marked truck. No one spoke or understood English. We didn't feel we needed to watch over their shoulders, as when we hired them we were assured they were professional movers. We should have! They were very unprofessional. They didn't have a clue how to properly move furniture. They scratched our beautiful wood floors in several places, dropped a box and a container, dropped a bird bath, breaking it, and bent the pullout tray on our antique Hoosier cabinet. When they arrived at our new destination, my husband refused to let them take any furniture inside, fearing they would scratch the floors and walls. He finally, relented, and had to help them move a desk inside. My husband had to show them how to put the desk right side up or they would have broken the legs off. Husband moved several boxes inside himself, even tho he has a bad back. We took pictures of the scratched floor, per a manager named Robert. We emailed the photos. No reply as of yet. Thank goodness I did not let them handle my fine bone china, Lladro porcelain or Waterford crystal. Braxton movers increased moving stress 100%. On top of that, we were overcharged! When husband called to report all damages, ******* only response was that it is hard to find good help. Well, if that's the case get out of the furniture moving business!!

      Local BBB

      BBB serving North Central Texas

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