Business ProfileforAmerica's Choice Windows

10/16/20, Sales rep Stephanie came to my home for new windows. I paid $7,500, half required for 23 windows. Said expect in several months. Covid & no windows through 2021. Steph said no contact for window estimate. Can only see trucks arrive/unload. Same words from Carley, office. They denied having order numbers/tracking methods. Both refused providing owner's name & ridiculed me. Trey Martin is owner. Feb '22 I called. Carley said windows arrived. March 7 - 1st install. 4 men to arrive 9a-10a & install in 1 day. 2 men showed 11am w/ no company/personal ID. No co. name on truck. I wanted my windows. Installer was a cook. Half windows installed dt darkness. 2nd install 24 March, 1100, cook & a security? man, arrived 1100. NO ID. Install completed late; 7-8pm; dark. Man gave me eval. I wrote I could not eval install dt darkness. I paid $7,500.00. Next morning I was freezing. I found one double hung was down. NO BALANCER. Wouldn't stay up. I noticed screens flapping in wind, too short. NO weather stripping on screens, dirt & bugs flying in. I sent pix & info to Steph. She forwarded all to Edwin. I kept calling office for return fix. They do NOT do on-site quality checks afterwards. NO customer service after sale. Customer must call ALL THE TIME. Steph said "they SLAM them in to get the job done." SLAM is correct, IMPROPER install. Most windows have separated from home frame by several mm; warped frame results. ALL NEED REINSTALL. April 20, Edwin, production team mngr, arrived. He agreed sloppy install, short/torn screens, (fixed tears onsite), bent frames, no weather stripping. I asked about my warranty, saying Steph declined info. I've paid & NO warranty. He said call office & ask Carley. He called office in front of me. Told Carley send my warranty. NO warranty. I call frequently since April, 7 months. Carley says can only send emails to manufacturer- gets no response. I have no updates. A nightmare w/ windows pulling out of frames. Plz help.