Reviews

This profile includes reviews for Alfa Western Wear's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Alfa Western Wear has 4 locations, listed below.

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  Alfa Western Wear

  4170 S Zapata Hwy Ste 4 Laredo, TX 78046-8558

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  Alfa Western Wear

  1101 E Saunders St Laredo, TX 78041

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  Alfa Western Wear

  3719 Mcclelland Ave Ste 1 Laredo, TX 78040

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  Alfa Western Wear

  1507 W Theo Ave San Antonio, TX 78225-1371

Review Details

• Review fromJoe M

  Date: 06/07/2025

  1 star
  Poor quality product my boots didnt come as they appeared in the pic. Im assuming their good reviews are fake. I know better than to request a refund from reading other customers reviews. Lets just say Im eating the loss. Do NOT Do NOT waste your money.

• Review fromAndrea G

  Date: 01/09/2025

  1 star
  If I could give this business zero stars, I would. I generally try not to speak negatively about businesses because I understand how hard it can be to run one, but if you want your business to thrive, you need to offer at least some basic customer service. If you decide to order from here, make sure you get the right size because they DO NOT OFFER REFUNDS, and their exchange policy is absurd.First, youll have to pay around $45 to ship the boots back to them. Once they finally respond, theyll inform you that the boots are out of stock. If you attempt to exchange them for another style, youll be required to pay another $21.65 for shipping. After they send a new tracking number, youll wait two weeks, only for the tracking to still show **** doesn't have possession of the package yet."If you try to reach out via email or text multiple times, theyll eventually reply, only to tell you the boots you paid for and exchanged are also out of stock. Youll get nowhere with them, and they refuse to help or refund your money. In the end, you lose not only the $200+ you spent on boots and shipping but also the additional expenses you incur trying to exchange ******* NOT BUY FROM HERE! This is by far the worst small business *** tried to support. Ill never purchase from them again. Good luck getting anything resolved.

• Review fromDemetrius W

  Date: 10/15/2024

  1 star
  Ordered a $200 pair of boots, my credit card got hacked right after the purchase (no other purchases were made elsewhere), the red bottoms stained my floors and came off the boots while trying them on. They’re incredibly cheaply made, the leather is very thin, they’re uncomfortable and not worth even half of what I paid. The online pictures show a deeper snake skin texture than the superficial stamped crap I received. Don’t waste your time or money ordering from this company!!

• Review fromJoe F

  Date: 08/15/2024

  1 star
  Don't recommend buying ****'s from this place the first time I washed them they shrinked a whole lot and stitches started coming off. I bought some tk axel, which they are sold for 17$ on **** and they sell them for 40$ each and they didn't want to give an exchange even though I had the receipt, they said they were used already and cant do any exchange because I took off the labels. Like if you can wash them with labels on that's ridiculous.

• Review fromCassandra C

  Date: 08/02/2024

  1 star
  Have not received boots and it has been 6 months.

• Review fromErika N

  Date: 06/13/2024

  1 star
  I ordered online, boots were delivered but wrong size. They black out the size and state it is your mistake. Had to pay to ship boots back and was not reimbursed. Size chart is not online. They deliberate change the size and do not offer refunds.

• Review fromElfreda C

  Date: 04/18/2024

  1 star
  They don't deserve any rating it should be given grades so they would recieve an F from me.i ***** a pair of men boots about two weeks ago the boots came too big and too wide,I emailed this company and they said they don't do refund they do store credit, which you have to pay to sent them back.they also stated that the boot that I ***** was only ***** and were a factory defect.i paid ***** plus tax.i don't know how they came up with that ***** the description did not mentioned anything about these boots being a defect.they are living. They were on sale for $***** why would I buy defective boots. I definitely don't want no store credit cause the next pair might be worse.they are scrammer and selling boots that not even close to they descriptions on their sight.you live and learn.

• Review fromCliffton S

  Date: 04/16/2024

  1 star
  They dont deserve a rating horrible company or whatever it is!!!!!!!!!!!

• Review fromJordan C

  Date: 02/28/2024

  1 star
  Product sizes are inconsistent, dont fit, quality is bad, returns arent free and they take forever to process a refund if youre lucky.

• Review fromNatalie G

  Date: 01/09/2024

  1 star
  My order was returned and I was contacted by the company. I let the lady know that I accidentally ordered 2 pair. Since the other pair was never delivered I told her I wanted a refund and didn't hear back from them. They are continuing to take payments off my card for merchandise they have. The main reason why I didn't want the other pair was because of the poor quality. It was peeling from the soles like they had been worn. Poorly made! I was very disappointed.