Reviews

Review Details

• Review fromAngelia L

  Date: 10/28/2024

  1 star
  They took my money and wont give it back.i am a old person on a budget and I tried to cancel my move and they told me I couldn't get my money back to let a family member or a friend to use it. They told me it would cost me ***** then I I call and was going to move and now they want 5000.

• Review fromSunny G

  Date: 04/22/2024

  1 star
  The company delivered all of my things and had me sign after delivery for a specific rate. A week after delivery they had a company called Unigroup come after me for an additional ***** dollars and claim it was because I need a separate container for my couch. No one mentioned this at any time even after delivery. It's important to mention that the movers damaged our 2k bike and a large TV and the company will not complete our claim until we pay the extra fee the added later.2 other families used them and arrived later. The same thing happened to them. It appears no matter what they find a way to charge you more so they can recoup the fees from the things they break.

• Review fromNgan P

  Date: 01/03/2024

  1 star
  This is the worst business deal that I have ever made. I regretted deeply to use this ******************************* company based on *******, **. The salesman/broker named ******************* told us that they would have have had any issues to meet our delivery date of 01/02 since there would be a lot of trucks going that way. I dropped all other moving companies and made a deal with United Van. Oh my goodness, I made such a huge mistake. They took my stuff, put in their warehouse so we could not back out and when I asked the office, the helpdesk girl named ***** and the manager lady named ****** could not tell me WHEN exactly my stuff would be delivered. After asking many times in many days, ****** told me that my stuff would come on 01/08 - A WEEK late. My boyfriend had to work on that day so I was by myself dealing with the move while working too. It was horrible and they did not feel sorry about it. They were running around, hiding the truth and the broker ***** would not talk to me anymore after breaking his promise. I wish that I did not do any business with this United Van Lines company. I will make sure that I will tell all the people that I know about this bad business so they don't have to make the same mistake as I did.

• Review fromBohdan M

  Date: 12/31/2023

  1 star
  They only brought 80% of my things to me. Moved from ****** to ***** December 2022.Things that were delivered some broken.Many of my things were cherished, never replaceable. I contacted United, many times, same story, same shuffling from one person to another. No one would call me back.I cannot believe a company would do this. I paid almost $26,000. For 2 homes, my sons and mine. What a terrible experience. At 72 I am too old to fight anymore. This whole ordeal has broken me.

• Review fromLauren B

  Date: 07/24/2023

  1 star
  The worst moving company ever!! They are clearly trying to hide reviews based on their bad business. I was owed money for not having my things in storage over a certain time. I was told I would get $200 back and I never received it? Also they damaged my very expensive vanity and didnt want to rapair because they said it was electrical issue but they took it apart. I was missing 12 light bulbs and was offered $200 when I paid over $2,000 for it. I also have proof of purchase. Also the denied my claim and the communication was horrible. I will never ever refer this. Ompnay to anyone. I paid over $10,000 for my move and this is the thanks I get!!