Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gold Medal Property Management has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGold Medal Property Management

    Real Estate

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1002 E Elms Rd Ste 101, Killeen, TX 76542-2871
    BBB File Opened:
    9/5/2012
    Years in Business:
    12
    Business Started:
    10/3/2011
    Business Started Locally:
    10/3/2011
    Business Incorporated:
    10/3/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gold Medal Property Management, LLC
    Related Businesses
    Business Management
    • Mr. Keith Prang, Managing Member
    • Mrs. Janet Prang, Managing Member
    • Ms. Karen Gase, Member
    Contact Information

    Principal

    • Mr. Keith Prang, Managing Member
    • Mrs. Janet Prang, Managing Member
    • Ms. Karen Gase, Member

    Customer Contact

    • Mr. Keith Prang, Managing Member
    Additional Contact Information

    Fax Numbers

    • (877) 401-7009
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On November 15th, I moved out of the apt I was renting and left the apt in great condition - I have photos and video showing such. I was expecting my full deposit of $650. On November 16th, I received notice of findings and had a period to refute the claims. On November 17th, I refuted the claims. In response to what I stated, I received an email from *************************** on November 18th stating "...we will not be assessing a charge for the needed work...". She goes on to state in the same email "...once you receive the return of your deposit (postmarked by 30 days post move out) ...". Then on December 13th, I received an email from ************************* stating I would only be receiving a partial refund of my deposit in the amount of $227.83. I responded on December 13th and 14th having copied the email from *************************** on November 18th stating I would not be assessed charges and would receive a full refund. Then on December 19th I received a response from Gold Medal stating, "After further review, there will be no additional refund of your deposit". They are taking advantage of the fact that I moved out of state and are reneging on what they originally said regarding not assessing a charge and returning my deposit. I expect my full refund.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandra S

    5 stars

    10/20/2023

    Great place love the customer service very good at getting things done nice people to rent from

    Gold Medal Property Management Response

    10/29/2023

    Thank you very much for taking the time to leave us a review. Our staff works hard to be of service to our tenants and property owners.

    We are pleased to hear your experience  renting with us was a positive one.

    Kind regards,

     

    -your team @ Gold Medal Property Management 

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.