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Find a Location

Inframark, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Inframark, LLC

      2002 W Grand Pkwy N Katy, TX 77449-1910

      BBB Accredited Business
    • Inframark, LLC

      15995 North Barker's Landing Suite # 162 Houston, TX 77079

      BBB Accredited Business
    • Inframark, LLC

      2002 West Grand Parkway Katy, TX 77449

      BBB Accredited Business
    • Inframark LLC

      2654 Cypress Ridge Blvd Ste 101 Wesley Chapel, FL 33544

      BBB Accredited Business

    Business ProfileforInframark, LLC

    Property Management
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/29/2024

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company specializes in water utilities and property management services.

    Business Details

    This is a multi-location business.

    Find a Location

    Inframark, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Inframark, LLC

        2002 W Grand Pkwy N Katy, TX 77449-1910

        BBB Accredited Business
      • Inframark, LLC

        15995 North Barker's Landing Suite # 162 Houston, TX 77079

        BBB Accredited Business
      • Inframark, LLC

        2002 West Grand Parkway Katy, TX 77449

        BBB Accredited Business
      • Inframark LLC

        2654 Cypress Ridge Blvd Ste 101 Wesley Chapel, FL 33544

        BBB Accredited Business
      Headquarters
      2002 W Grand Pkwy N, Katy, TX 77449-1910
      BBB File Opened:
      4/7/2002
      Years in Business:
      45
      Business Started:
      1/1/1979
      Accredited Since:
      3/29/2024
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ricewood MUD
      • Addicks infamark
      Business Management
      • Khara Mathews, Agent
      • Linda Frey, C.E.O.
      • Diana L Barak, Director of Operations
      • Mr. Jean E Williams, Operations Manager
      • Ms. Shelia Calicut, Customer Service Manager
      Contact Information

      Principal

      • Linda Frey, C.E.O.

      Customer Contact

      • Ms. Shelia Calicut, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (281) 870-9170
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      In December, 2023, I paid$239.95 which is half my HOA payment. It cleared my bank on1/4/2024. In January I sent in the final half of the payment of $239.95, which cleared my bank on 1/30/2024. I received a text stating that $239.95 would be withdrawn. I wrote them back stating that they did not have permission to withdraw from my account without permission! I have been here 24 years and this has never happened! I have been trying to email call, etc. to no avail. I finally got an email stating that the bank used, I guess, either needed my bank account # or my address so that they would send me my refund. Suspicious of their wanting my account # because they had it, I sent in my address. That was weeks ago and I still do not have my refund. Got a message that my HMO would be using another company! Even contacted one of my HOA board members, no help!
      Read More

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ari S

      5 stars

      03/23/2024

      Amazing company that cares about their customers. They do things the best practices way.

      Inframark, LLC Response

      03/25/2024

      Good afternoon Ari, Thank you for taking the time to provide a review for Inframark. We appreciate your feedback and look forward to continuing to provide outstanding service to our customers.

      Local BBB

      BBB of Greater Houston and South Texas

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