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Business ProfileforJoe Myers Ford
Current Alerts For This Business
6. Address disputes forwarded by BBB quickly and in good faith.
6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
At-a-glance
Customer Complaints
25 complaints closed in last 3 years
9 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 16634 Northwest Fwy, Jersey Vlg, TX 77040-1922
- BBB File Opened:
- 1/1/1962
- Years in Business:
- 47
- Business Started:
- 7/1/1976
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Myers, Joe Ford, Inc.
- Joe Myers Ford
- Related Businesses
- Business Management
- Mr. Pat Goldwait, General Manager
- Contact Information
Principal
- Mr. Pat Goldwait, General Manager
Customer Contact
- Mr. Pat Goldwait, General Manager
- Additional Contact Information
Fax Numbers
- (713) 329-0770Primary Fax
- (713) 482-5729Other Fax
Phone Numbers
- (713) 744-3207Other Phone
- (713) 744-3216Other Phone
Email Addresses
- Primary
Website Addresses
- (713) 329-0770
Customer Complaints
25 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/09/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael K
04/19/2024
I recently had the unfortunate experience of purchasing a car from Joe Myers Ford in Jersey Village, Texas. Unfortunately, my overall impression of the dealership was far from positive. Here are the key issues I encountered: The first review on here was five stars. The second one should be zero. 1. **Deceptive Practices**: - During the car-buying process, I found the dealership's behavior to be deceptive and misleading. Answers to my questions often felt evasive, and it seemed like they were making things up as they went along. - Honesty and transparency are crucial when making such a significant purchase, and Joe Myers Ford fell short in this regard. 2. **Unfulfilled Commitments**: - The dealership failed to honor its commitments. I consistently felt let down. - When a business doesn't stand by its word, it erodes trust and damages the customer experience. 3. **Lack of Professionalism**: - The overall professionalism of Joe Myers Ford left much to be desired. From communication delays to unhelpful staff, the dealership didn't meet the standard I expected. - As a customer, I value respectful and efficient service, and unfortunately, I didn't find that here.
Original Review- 5 stars submitted on 03/22/23:
love this dealership …… My first Ford experience has been amazing sales was super easy and i was in and out. just went in for service and they answered all my questions about how much a service is ect. They even have loaner cars!! Joe Myers has given me the same if not better than what i get from the luxury car dealers…. and my new 23 F150 limited definitely feels like a luxury car.
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