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          Lonestar Patent Services, Inc. has 1 locations, listed below.

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            Business ProfileforLonestar Patent Services, Inc.

            Product Development and Marketing

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company's business is intellectual property.

            Business Details

            BBB File Opened:
            10/11/1999
            Years in Business:
            35
            Business Started:
            6/6/1988
            Business Started Locally:
            11/21/2007
            Business Incorporated:
            11/21/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Rebecca Dark, Practice Manager

            Customer Contact

            • Mr. Rebecca Dark, Practice Manager
            • Mrs. Janet Marshall, Vice President
            Additional Contact Information

            Fax Numbers

            • (972) 402-0095
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Their contract requires they provide 100 companies to you that your product packet will be sent to, but the list they provide comes from some unaudited outdated database of inaccurate information they blame **************** for. Almost half of the listings LPS provided me were useless, as they were companies that had nothing to do with my invention, or the company name given was not correct or the address was wrong or the company was a duplicate of another company also provided with the same contact information. Most companies won't even consider unsolicited new product inquiries.For my product which relates to a toilet, some of the companies they provided for me to contact were a home security company, a jewelry company, a concrete company, one for outdoor water systems, the website for one of the companies they provided directed me to an illicit pill website, and one company listed was a single family home that had no company related to it. I wasted time and money mailing packets to dozens of these "companies" believing that Lonestar Patent Services had provided accurate and relevant company listings for my specific product.They refuse to assist with finding or securing licensing agreements with companies that aren't located in *****************, claiming foreign companies are unreliable and dealings with other countries' companies are "too risky." Even though the **** patent process permits for filing international protections, **** and ******* claim no other country or foreign company can be trusted. They don't tell you this up front, you simply find out their unwillingness when you ask for international company listings.Their contract provides for a refund ONLY if you secure a licensing agreement that requires the patent be approved, and if the patent then gets denied and you had a licensing agreement with a company already, they'll refund you. But they provide such useless company listings that the chances of getting a licensing deal are virtually zero.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joanna T

            12/03/2021

            Very impressed by the politeness and professionalism of LPS staff! I enjoyed the conversation with the Managing Director during the free consultation - in fact, I enjoyed it so much that we talked for more than one hour!

            Local BBB

            BBB serving North Central Texas

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