Business ProfileforServicing Solutions, LLC

I have had multiple issues with this bank since I refinanced my car with them. I signed my car over 2 years ago for $21,000 (a little bit over). I now somehow owe $24,000 and cannot refinance to get away from this bank due to not having upwards of $4000 to put down with another bank. They have pulled money from my accounts when they arent suppose to resulting in overdraft fees, and they wont refund the overdraft fees they have caused. They use the bait and switch tactic where they add stuff to contracts and dont go over them with you. I have 3 different add ons for warranty's and theft protection but have NEVER received any proof of these add one. I was told by another bank I was trying to refinance through that they are not reporting my loan to the credit bureau. They are impossible to get ahold of and when you do, they are absolutely no help. They have terrible reviews and just take complete advantage of their customers. Life is too expensive as it is and Im being completely screwed over by this company and cant even get away from them. I dont have the money to put down to refinance even working two jobs. I think it is worth looking into this business because they are taking advantage and not telling people things that they should know. I was told my interest rate would be low and it isnt so now I am losing more to interest then I am my car so my payment is barley going down and its still showing I have 5 years left to pay on it. This was all online so I was sent something to sign with no explanation of what it was. I also had a $3000 warranty added but no idea what it is and they do not explain anything. They fool their customers until they are knee deep and completely screwed. I hope I could be helped possibly even with refinancing somewhere else, and I think people should be warned about this business. I want to know if there is anything they are doing is illegal and if I can be composited to refinance else where. Thank you for your time.