Business ProfileforBuilders First Source LLC

This company is the vendor of our home builder and they are attempting to cheat us out of valid and authorized and acknowledged warranty work. The way they are cheating is by scheduling multiple appointments for 4 hour time windows and then just not showing up for them. They have done this twice so far and have now scheduled a third. Im not even sure if the company is real and viable. They do not have a way of resolving the scheduling issue and do not escalate the problem to anyone of authority. They hide behind anonymity and do not respond to inquiry. They do not have mechanisms in place apparently to assure that the appropriate materials and replacement parts are loaded on their trucks in the morning - or at least that is the excuse one receives when they cancel an appointment consistently.Warning - do not do business with them ever. If I wasnt trapped into using them, I would never. They have wasted 8 hours of my time. And I have multiple windows that they are responsible for failing. ***** Homes should be ashamed of using this shoddy vendor for their window install.