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Find a Location

Vistra Corporation Services Company has 1 locations, listed below.

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    Business ProfileforVistra Corporation Services Company

    Energy Service Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2022

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6555 Sierra Dr, Irving, TX 75039-2479
    BBB File Opened:
    8/20/2019
    Years in Business:
    8
    Business Started:
    3/10/2016
    Business Started Locally:
    3/10/2016
    Business Incorporated:
    3/10/2016
    Accredited Since:
    3/7/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • Vistra Corp.
    • Vistra Corporation
    Business Management
    • Mr. Curt Morgan, CEO/Director
    • Mr. Jim Vermeulen, Director
    Contact Information

    Principal

    • Mr. Curt Morgan, CEO/Director

    Customer Contact

    • Mr. Curt Morgan, CEO/Director
    • Mr. Jim Vermeulen, Director
    • Mr. Brian Ferraioli, Director
    • Mr. Gavin R Baiera, Director
    • Mr. Geoffrey Strong, Director
    • Ms. Hilary E Ackermann, Director
    • Mr. Jeff Hunter, Director
    • Mr. John R Sult, Director
    • Mr. Paul M Barbas, Director
    • Mr. Scott Helm, Director
    • Mr. Max Chen, Officer
    • Ms. Molly C Sorg, Officer
    • Mr. Kristopher E Moldovan, Officer
    • Ms. Christy Dorby, Officer
    • Ms. Carla A Howard, Officer
    • Ms. Sara Graziano, Officer
    • Ms. Cecily Small Gooch, Officer
    • Mr. James A Burke, Officer
    • Mr. J William Holden, Officer
    • Ms. Carrie L Kirby, Officer
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased solar panels through Crius Energy in 2017. This company was subsequently purchased by Vistra Energy and we were not provided any information about who to reach out in the event of service needs for our solar panel system. We currently are having an issue with our solar converter box and the company for the box, SolarEdge, told us to contact the installer to start the warranty replacement. I have put in requestsb for responses from Vistra Corp. for who will be able to complete the warranty replacement but have not heard any information back. We are unsure who to reach out to at this point to get our solar converter replaced so that our solar panels are functional. Currently, they have not been functional since 4/17/23 and we are losing money every day that we are not able to process solar energy.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg F

    1 star

    04/27/2022

    This company is terrible in every way. They lack empathy, compassion, understanding, knowledge, and respect in evident in everything they do. My father had an incident that left him incapable of cancelling his contract or even calling to speak with them. He is 82 years old and suffered a traumatic event. I tried to call the company to cancel for him with the expectation they would understand the situation and work with me. They had no desire to help at all. The representative did not have enough respect to shut up and listen to what we were saying. I am a very patient person, however, they were just not professional. I asked to speak with his manager and they just would not help in any way. I hope they never get another customer. I WOULD NOT USE THIS COMPANY IF IT WAS FREE! Please run far away from this company!

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