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Find a Location

TriEagle Energy has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforTriEagle Energy

    Energy Service Company
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2022

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TriEagle Energy has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6555 Sierra Dr, Irving, TX 75039-2479
      BBB File Opened:
      4/9/2014
      Years in Business:
      20
      Business Started:
      8/21/2003
      Accredited Since:
      3/7/2022
      Type of Entity:
      Partnership
      Alternate Business Name
      • TriEagle Energy, LP
      Business Management
      • Mr. Jim Vermeulen, Manager
      Contact Information

      Principal

      • Mr. Jim Vermeulen, Manager

      Customer Contact

      • Mr. Rob Brown, Sr. VP and CAO
      • Mr. Jim Vermeulen, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My electric bill was unusually high for this period. I made several calls to Trieagle in an effort to find out why. I was to call ONCOR that all they did was"BILL ME." Not being cognizant in ***** about the brokerage business for electricity it had to be explained to me. All these so-called "Electricity" providers do is sell retail markets (like myself) electricity service. So after several calls TriEagle finally a supervisor directed my to www.smartmetertexas.com to monitor the meter in real time. Now as I sit in my home with a $359.00 electricity bill with the heat turned OFF (thermostat says its 55 degrees in my home) Oncor examined the meter today and told me it was fine. I disagree. What I'd like to know is how can the same routine that registered 59 Kilowatt hours on 31Dec 2023, register ****** on 01 January2024? I am the only one living here. I have brand new energy efficient appliances. Washer,Dryer, Brand new hot water heater,Dishwasher, garbage disposal etc. So in addition to the current bill being $359.00, the projected expense for upcoming bill based on my usage is $395.00. All TriEagle can come up with was : "It's COLD outside!" My november bill was $188.00 to ******. This is ridiculous and I seek being released from this contract. I am a disabled Veteran and cannot afford this on a fixed senior income.I will pay the the current bill. But this company is a nightmare!
      Read More

      Customer Reviews

      19 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tasha

      1 star

      03/21/2024

      Liars and manipulators just to get your business. I called TriEagle Energy on 4 March 2024 with the notion that service will be turned on 15 March 2024. My first question I asked is do their company pay the Early Termination fee that will be charged from my then current company. I was informed that TriEagle Energy will cover up to $250 of the Early Termination fees. I received my last bill from my former company along with the Early Termination fee and contacted TriEagle Energy to find out what my next steps will be to have the $250 paid and I was told they do not offer to pay any portion of the Early Termination fee. My husband contacted TriEagle Energy to inquiry about the payment of the Early Termination fee and he was basically told the same thing I was told which is they would pay up to $250. ***** (thats how he introduced himself and he is the same exact person I spoke with on my call) stated 1 thing different and that is you will have to pay the entire bill off with the old company and then TriEagle Energy will credit your bill with them for $250. I will pay this Early Termination fee and revisit this situation to see if TriEagle Energy keeps their word.I further dont like how all of these Energy companies are being ran by people who dont even live in *******. Every person I am spoken to has answered my question of if they are in ***************** or not and the answers are all the same. NO! Now I need to know if there are any companies left that are solely and all inclusive to *****************!

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