Business ProfileforUMoveFree

I am sending an email to detail my moving experience with All Season Moving. My arrival window was between 8a-10am. Mover ****** called me at 9:08 am to advise they were getting the truck ready. The time was 9:08am so I figured they would arrive by 10am to be on time. Around 11:14 am, I saw the movers at the gate. The movers did not know how to enter my gate code. Therefore, I went outside to open the gate. It was 11:23 am when the movers entered my apartment to move me. I showed them everything that needed to be moved. ****** one of the movers went into the incorrect apartment which delayed time. Also, they were moving my belongings very slow. It should not have taken over 5 hours to move my belongings. I actually starting moving my boxes into my new place because they were moving so slow.I spoke with Supervisor **** and that was a complete waste of my time. He told me that I need to realize it was 100 degrees outside. ****** claimed that the move was taking long because my items were damaged and the way my stairs were made in the new place. The only item that was damaged slightly was a part of my headboard. A piece of my dining room table was chipped off. Mover ****** claim that it came off by itself which was a lie. Also, my $600 Elliptical handles were damaged by the movers. It took over a month to receive a response from UMovefree Moving Coordinator *****************************. I was told a $100 e card would be sent as an apology. However, that has not happened. I would not recommend anyone using UMoveFree due to their lack of follow up.