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Business Profile

Apartment Rental Services

UMoveFree

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSuzy C

    Date: 07/03/2024

    1 star
    Awful. Furniture destroyed, 60 tv cracked and will not work. *********************** and a woman named ***** (moving coordinator were terrible and not helpful. They told me for all the damage they may pay .60/pound. Told me my husband should have read the fine print. They basically still you things in a truck and carry them in and are not held responsible for what they do. They brought in a box with a paining and their tools greasy and heavy laid on it. Worst experience ever.
  • Review fromValerie H

    Date: 07/06/2022

    1 star
    I am waiting for a rebate check for 150.00. Tracey at Umovefree said when he gets paid from rock creek apts in Houston, They will send check. This had been since Feb of 2022. I kept making follow-up calls, sometimes he returns my calls , sometimes he doesn't. I would like my rebate ck !!!!

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