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Eight Arms Photography has 1 locations, listed below.

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    Business ProfileforEight Arms Photography

    Photographer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Inez, TX 77968-3627
    BBB File Opened:
    8/30/2022
    Years in Business:
    4
    Business Started:
    1/28/2020
    Business Management
    • Owner Manager
    Contact Information

    Principal

    • Owner Manager

    Customer Contact

    • Owner Manager

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Wedding June 18th 2022 Lost Photos notification 8/5/22 Blocked from any communication 8/26/22 Refused resolution Eight Arms Photography ************************************************************* Photography service ********************* We hired ******* because we loved her personality and her talent for digital photography for my daughter's wedding. It ended up being the worst mistake ever. Unfortunately the most important photos of one of the most important day of my daughters life GONE lost she has no clue how it happened why it happened but everything from wedding vows to cake cutting GONE. No kiss no family photos no wedding party photos no cake cutting no daddy daughter dance no wedding party entrance zero photos of my daughter bride and her new husband at least professionally posed that u expect. She was apologetic said she recreate the wedding ceremony at the church... absolutely no way u can do that! Said she give us $500out $1500 we paid her 2 family session a year for 2 years but who wants or trusts she follow thru or lose those photos!! We asked for a refund at least $1200 of the $1500 bc she did provide some photos most not even edited. She decided it was best to block us on all platforms instead being professional and making things right! We will never get those memories back but worst of all the audacity to do business in that manner! Beware as she may be great at individual poses and family sessions do not trust her with precious memories of a huge event like your daughters wedding!! We will be filing a small claims court case knowing nothing will replace photos but that she can not treat people this way n think she can just block you! ********************* upset mother of the Bride

    Customer Reviews

    0 Customer Reviews

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