At-a-glance
Related Categories
Overview
This business provides the installation, repair and replacement of swimming pool covers, automatic pool covers, and safety covers, as well as the installation of pool safety fencing.
Business Details
- Location of This Business
- Hutto, TX 78634-3168
- BBB File Opened:
- 3/15/2018
- Years in Business:
- 13
- Business Started:
- 2/16/2011
- Accredited Since:
- 3/16/2018
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Michael B Rothhammer, Owner
- Contact Information
Principal
- Mr. Michael B Rothhammer, Owner
Customer Contact
- Mr. Michael B Rothhammer, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Carol M
12/26/2023
All Texas Pool Covers Response
12/29/2023
We have serviced this customer twice. The first time was free of charge.This pool is used occasionally as an Airbnb or weekend rental according to the customers pool service company The issues found and addressed were user error related. The guest receive no proper instructions on how to operate the cover before they arrive. *********** tech stated the the cover has had issues primarily after guest have used the cover. We did not sell this cover or receive any compensation from this homeowner other than the service call we performed over a year ago. Our contract was with her pool builder. We have tried to find a service company to help her out but are unable to find one. We would be willing to accommodate this customer if they would be willing to pay a travel charge.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.