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Find a Location

Heritage ATX Design & Development has 1 locations, listed below.

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    Business ProfileforHeritage ATX Design & Development

    Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    500 Chris Kelley Blvd #3208, Hutto, TX 78634
    BBB File Opened:
    8/11/2022
    Years in Business:
    3
    Business Started:
    1/25/2021
    Business Management
    • Ron Salzar, Owner
    Contact Information

    Principal

    • Ron Salzar, Owner

    Customer Contact

    • Ron Salzar, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid this ************************* (aka ******) $5000 deposit to landscape. He pulled 2 fence posts out and never came back. He is very clever and promises alot, but never returned to do the job.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nelson R

    1 star

    02/29/2024

    Be aware that ********************* contracting as Heritage ATX Design and Development is not to be trusted with any large work. He is not a decent or reliable contractor. We got his name from another business and did some due diligence given his company was not listed in BBB. We found two bad reviews due to incomplete work which he explained gloriously. He comes across as very credible and experienced in all the conversations, but the performance fell short of that. He asked for payment advances and didnt have enough cash flow to cover while checks were clear which caused us to fund the concrete work twice to keep us on schedule. We believed he was an honorable person and paid in advance for the work. The contract with *** was for $43,000 to re-do the concrete patio around the pool, including turn down the resurfacing and placing the fence back to the original place. The work related to pouring the concrete and building the turn down was completed within 2 months. He uses a lot of labor workers that are not properly trained resulting in a huge mess around the house, including broken sprinklers.The resurfacing work was where we encountered the most issues. He didnt have the experience, the equipment, or the skilled workers to complete this work. He used low-quality material from *********** and the inexperienced workers tried to do the work. The resurfacing work was uneven, including the workers shoe footprint, and the color was completely off. He started disappearing for days, working on the project for one day of the week, and after 3 months of promises, bad work, and heavy frustration we asked him not to come back. This piece of the work was priced at $12,000 and we didnt recover any dollars from him. After 5 months of dealing with this, we contracted another company to work on the resurfacing. They have to remove, fix, and prepare the surface before adding the right texture and colors. It was like night and day difference.

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