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            Business ProfileHouston Yard Cutters

            Lawn Care

            Contact Information

            10203 Olentangy St

            Houston, TX 77075

            (832) 903-1082

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C+

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            Business Details

            Location of This Business
            10203 Olentangy St, Houston, TX 77075
            BBB File Opened:
            5/28/2021
            Business Management
            • Complaint Handler
            Contact Information

            Principal

            • Complaint Handler

            Customer Contact

            • Complaint Handler
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            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            05/28/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Houston Yard Cutters came originally on April 8, 2021 for first lawn mowing and edging of yard & I did not know their company used a riding lawnmower. I had healthy sod throughout my yard that was dormant and after it’s first cut, would come out of dormancy and green up nicely. Instead my grass started to die and thin after this company arrived. They told me the leaves from my tree and the freezing winter had killed it off but nothing was dead until they came and none of my neighbors had dead grass. What caused the death of my sod I learned after researching riding lawnmowers, is that they tear up sod when they have to make turns especially tight turns like they had to around the tree area in my front yard and around the shed in the backyard. The first picture shows my normal yard, the next two, the pictures taken by them after first mow which shows I had sod everywhere. And then the later pictures show how they destroyed my entire yard; also leaving tree limbs on my grass & it died.

            Customer Reviews

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            Local BBB

            BBB of Greater Houston and South Texas

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