Reviews

Review Details

• Review fromDesire C

  Date: 10/13/2022

  1 star
  Same thing here! Did not cover my mamagram from 2021 im stuck with over a $586 bill cant het through to anyone. Have sent several emails no response. This os ridiculous

• Review fromJennifer G

  Date: 10/05/2022

  1 star
  I just got back from my doctors office with the secretary and had to pay 515.00 because they never paid them last year , I’ll still have to pay about 1500.00 more , I got the bill last week and they hadn’t paid since March of last year, they won’t answer the phone they never call back , a sorry insurance company, a big scam , don’t use them for your insurance ??????

• Review fromMattie R

  Date: 09/08/2022

  1 star
  Same as all the other comments. You literally can not reach ANYONE to get any sort of answer regarding claims. They cancelled everyone’s coverage here in CO starting in March 2022. They are thieves and frauds in the healthcare industry! Shame on them! Any lawyers out there that want to help?!

• Review fromDebby L.

  Date: 09/01/2022

  1 star
  If I have ever had this insurance it was under a different name and a while ago. The past two months I have been getting multiple calls everyday from different numbers from this company. I don’t answer them often but when I do it’s a strong arm salesman fast talking. I can see how someone could easily fall for it. These people ALL need to be done away with in a very permanent way, If I could help that process in any way I would be glad to do my part.

• Review fromdeanna t

  Date: 08/23/2022

  1 star
  worst customer service experience- I have been leaving voice messages and attempts to utilize their "chat". No response whatsoever. Complete incompetence

• Review fromEdith G

  Date: 08/16/2022

  1 star
  Horrible Horrible Horrible
  I have been trying for 2 weeks to get someone on the phone. I have left messages, sent emails and called everyday for 2 weeks with no reply, response or anything. I want to cancel this insurance and get anyone to answer the phone for that. I received bills dated from 8/21 to 7/22 and have not been paid and can't get anyone on the phone to discuss. Salvasen changed providers and I was able to speak with someone from National Guardian Insurance Company and she informed me that most of my doctor's visit was not covered. They have been taking over $300.00 per month from me and I can't get anyone on the phone to discuss coverage.

• Review fromRobert P.

  Date: 08/15/2022

  1 star
  They took my money every month and never paid 1 claim .I’ve been trying to get answers for over a year with no luck!! Their 3 other companies which are also connected to Salvasen Health . These companies are committing FRAUD and no one is doing anything about it .My medical bills are over $12,000 dollars and have been turned over to collections I’ve talked to someone at all these #s they put me on hold and never come back online .Need help please !!, RL Perry

• Review fromHelise E

  Date: 08/11/2022

  1 star
  Same here. I work at a foot doctor and I'm still trying to get payment for office visits from May and July of 2021. I've tried chatting, emailing, calling and no one reaches back out. I don't understand how they are still legally in business.

• Review fromShelia D.

  Date: 08/05/2022

  1 star
  This company is nothing but a rip off. I purchased what I thought was going to be insurance and was paying 495 a month. I was told we would get 4 doctor visits per year with a 25.00 co-pay plus we each would get 1 wellness checkup a year at no cost. We checked and our doctor was in the network so we thought everything would be fine. My son gets Covid while out of town so before he goes to the doctor I check for a provider and he goes to that provider which they did not pay anything on. I ended up paying over 800.00 on two visit for Covid for him. Don't try to get any answers because no one will talk to you. I feel like they should pay me my money back on all my visits and the premiums I paid in. I am going to contact the Attorney General in my state as well to see what he advises me to do.