Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

This company offers retail electric provider services nationwide including: residential and commercial accounts, and online account viewing and bill pay.

Email: [email protected]

Customer
Care:  877.544.4857


Our care agents are available:
Mon-Thurs  8 AM Central – 7 PM Central
Friday  8 AM Central – 5 PM Central
Saturday  9 AM Central –
1 PM Central
Sunday  Closed

Fax:  888.456.2085

 

 

BBB Accredited Since: 10/9/2018

Years in Business: 21

Business Details

BBB File Opened:
10/30/2007
Business Started:
12/20/2004
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Affordable Power
AP Gas & Electric
APG&E
Business Management:
Mr. Jay Harpole, CEO
Mr. John Williamson, CFO
Mr. Jonathan Arnold, Chief Information Officer
Ms. Stephanie Rau, Vice President of Operations

Additional Contact Information

Principal Contacts
Mr. Jay Harpole, CEO
Customer Contacts
Mr. Mitchell McAllister, Sales Support Analyst
Fax numbers
Other Fax: (888) 456-2085
Additional Email Addresses
Primary: Email this Business
Additional Websites
host.trustab.org/apgasele...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Texas Department of Licensing & Regulation
920 Colorado
Austin TX 78701
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871
http://www.license.state.tx.us/
Texas Public Utility Commission
1701 N. Congress
Austin TX 78701
Phone Number: 888-782-8477
http://www.puc.state.tx.us/
[email protected]
Business Categories
Electric Companies

Latest Reviews

  • Pablo R

    "A third party associate of APG&E came in to my business trying to give me a quote to switch over. She used her tablet to get my signature and give me a quote via email." ... Read full review

  • Antonio P

    "I am extremely frustrated with the unreasonable increase in my energy bill. My bill doubled, and your claim that my energy usage also doubled is unacceptable and does not reflect my actual consumption." ... Read full review

  • Kevin N

    "I just signed up for new service. I was told no delivery charges and my first bill had delivery charges." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.