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Find a Location

RAW Wheels & Tires has 1 locations, listed below.

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    Business ProfileforRAW Wheels & Tires

    Custom Wheels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9854 Bissonnet St, Houston, TX 77036
    BBB File Opened:
    12/8/2023
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On November 17th 2023 I went in to rent a wheel to get new tires and rims on my car I was driving my car home at 3:00 a.m. on November 19th I was getting on the freeway My front driver side tire flew off of the car I had to leave my car on the freeway cuz I do not have towing on my insurance and I didn't have the money to get it towed It was true I could not call the company to get it towed through them either right now the vehicle is in a city storage facility I have called their corporate office they told me to get in touch with the regional manager or the district manager I've talked to both of them they told me to call the store The store made me feel like it was my fault because they said that I was supposed to ring the car in for a re-torque . Nobody mentioned anything about a re torque the 17th when I left that facility at 6:30 at night . After the Tara came off on the 19th when I finally got a hold of him I've been passed back and forth between our corporate office and their district and regional managers the regional manager told me that I had to get the car out of the city storage for them to be able to inspect it to file an incident report I can to afford to get it out of the storage I feel like it's their responsibility to fix that not mine because if it was done in the right I. The first place I wouldn't be in this problem I haven't been able to get to my job I had to get a new job that pays way less I don't have a vehicle now this has a severely compromised my life I still get really emotional talking about it because that tire could have killed somebody or I could have been hurt really bad or killed from the damage done

    Customer Reviews

    0 Customer Reviews

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