Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Omni Fire and Security Systems has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Omni Fire and Security Systems

      600 Kenrick Dr Ste A1 Houston, TX 77060-3631

      BBB Accredited Business
    • Omni Fire and Security Systems

      9811 North Fwy Ste A101 Houston, TX 77037-1348

      BBB Accredited Business

    Business ProfileforOmni Fire and Security Systems

    Burglar Alarm Systems
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/9/2001

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company specializes in the installation of burglar and fire alarms in homes and businesses.

    Products & Services

    Fire Alarm, Security System, Access Control, CCTV, Security Cameras

    Business Details

    This is a multi-location business.

    Find a Location

    Omni Fire and Security Systems has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Omni Fire and Security Systems

        600 Kenrick Dr Ste A1 Houston, TX 77060-3631

        BBB Accredited Business
      • Omni Fire and Security Systems

        9811 North Fwy Ste A101 Houston, TX 77037-1348

        BBB Accredited Business
      Location of This Business
      600 Kenrick Dr Ste A1, Houston, TX 77060-3631
      BBB File Opened:
      10/19/1998
      Years in Business:
      37
      Business Started:
      4/1/1987
      Accredited Since:
      7/9/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Omni Fire & Security Systems
      Business Management
      • Ms. Pat Rutledge, Office Manager
      • Mr. Rick Overholt, Owner/Manager
      Contact Information

      Principal

      • Ms. Pat Rutledge, Office Manager
      • Mr. Rick Overholt, Owner/Manager
      Additional Contact Information

      Fax Numbers

      • (281) 591-2576
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/01/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I have 2 accounts with Omni Fire and Security and have been repeatedly asking them since September to stop my services and issue my refunds. They have been unresponsive, and are still continuing to bill me for services that they are not providing since September. Today i recieved a bill for November 1- November 30 services while they have stopped providing service since September 22. I have sent them countless emails and have tried many times to talk to them but apparently customer service is not one of thier strengths.??
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.