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Business Profile

Auto Transportation

DELTA Auto Dispatch, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "Delta Auto Dispatch, Inc. is an absolute nightmare to deal with. Their so-called 'customer service' is nonexistent. This scam company seems to be run out of someone's apartment. Kids screaming in the background and along with a TV blaring in the background. After agreeing to use their service and to a $70 deposit that wasn't supposed to be charged until they had a transporter to pick up my car. AND that's all they wanted was a deposit and that's where their service ends. They made no attempts to schedule the transport of the car I needed to have delivered to our office. I finally had to cancel for lack of communication. After they refused to return the deposit they tried to con me into giving them another $250 stating I had to because I canceled. My total transport fee was only $190 and now since I canceled because they wouldn't send a transport truck they think they can con me out of more money. Save yourself the headache and steer clear of this disastrous excuse for a company." Delta Auto Dispatch out of ***** is a disgrace. Do some research. They have horrible ratings everywhere. I wish I had done some research.This company is trash I am wanting my deposit back that they stated they wouldn't charge UNTILL they had found a transport driver.

  • Initial Complaint

    Date:01/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on December 6, 2023 Agreed to ship 2 cars between January 25 and 30 2024 for $540 ea..I paid a deposit $240. The changed the price to $1800 on January 30. I asked them if it was guaranteed and they said it was. Now they are saying the opposite.

DELTA Auto Dispatch, Inc is NOT a BBB Accredited Business.

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