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Find a Location

Alpha International Auto Center has 1 locations, listed below.

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    Business ProfileforAlpha International Auto Center

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides a full automotive service and repair, including electrical and mechanical, paint and body, collision and inspections.

    Business Details

    Location of This Business
    10710 South Main, Houston, TX 77025
    BBB File Opened:
    6/1/1995
    Years in Business:
    34
    Business Started:
    1/1/1990
    Alternate Business Name
    • Mohson Venture, Inc.
    Business Management
    • Mr. Mohamed Abou-Taleb, Owner
    Contact Information

    Principal

    • Mr. Mohamed Abou-Taleb, Owner

    Customer Contact

    • Mr. Mohamed Abou-Taleb, Owner
    Additional Contact Information

    Fax Numbers

    • (713) 663-7693
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my car to Alpha International Auto to replace my old transmission with a rebuilt transmission on May 6, 2021 and got a estimate for $2157.20 that included labor,parts and misc plus tax. Approximately a week later he called me saying my car was ready when I drove my car off the lot I noticed that the transmission was still slipping and I could only drive it in 4 wheel drive. I took it back immediately and told him that the car was not repaired properly and in return he said he would correct the issue. 2 weeks later with no updates from Alpha International Auto I went to check on the progress of the repair on my car and he stated that the computer in my car was not responding to the rebuilt transmission and that thats something that I would have to take to another mechanic to repair when I didn’t have an issue with my computer system before I took my car to him.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mychal J

    1 star

    12/01/2023

    Awful service, they had my car for 2 months after originally being told it qould only take 5 days max after getting started. When 2 weeks mark came around and nobody let me know anything I asked about my car and was treated very rudely and relieved very defensive answer from owners wife and mechanic. After that the next 2 weeks they wasn't responding to my messages or answering my calls.( called from a different number after trying to reach them for 20 mins and got a immediate answer when calling from different number). After another month when the car was finally ready I go to get my car and start it up just to see the car is in worse condition, it smelled awful inside and had cat prints all over the back seat I'm sure it was inside marking territory. They didn't fix the car issue at all and instead of refunding me for the services that i paid for that wasnt provided they tell me its a recall on my car and when I called the car company to verify it wasn't a recall and they confirmed it wasnt a recall on the car so i let the owner know. I was told to drive around it will fix itself and couldn't make it off the lot before it more issues I never had arose. When I told the owner to put it back on the diagnostic machine and if it's different issues not to worry about it I'll pay and leave, when the diagnosis was ran over the same issues arose and he tried to hide it from me and when called out about it I was told it needs to be put on a different machine and when they went to get another machine all of a sudden there was power to the OD and diagnostic couldn't be ran. And the owner wouldn't print out the diagnosis from the first time they ran it. He called the police and ran inside. Awful humans are running this place and will take your money and not do the work.

    Local BBB

    BBB of Greater Houston and South Texas

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