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Business Profile

Apartments

Oak Leaf Management

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromPatti M.

    Date: 07/23/2024

    1 star
    Manager is very petty, the staff are rude and lazy, the pool still hasn't opened and she blames the city for this, there's mols in my apt since January and they don't have a good excuse as to why, I e had to call the city inspector on several occasions because of this, now she's trying to give me a fake eviction. So I'm filing complaints with everyone
  • Review fromStella B

    Date: 03/07/2023

    1 star
    I have lived at Treasure Bay apartments for two years. Since Oak Leaf took over it has gotten worse. I can't wait to move!! Low water pressure for six months and complaints go unnoticed. It's like talking to the wall! But they want to increase the rent by $100. Poorly staffed and maintained. I wish I could submit photos and videos to show what it's like here. Heath Dept needs to thoroughly inspect each and every apartment. I don't want to leave one star but this program won't let me leave zero stars
  • Review fromHector D.

    Date: 10/14/2022

    1 star
    Most Incompetents Manager and Assistants Manager I’ve ever dealt with. Since I moved in I told them about my gutters being damaged causing water to flow inside my apartment, after 3months they’ve yet to fix it. Mold started growing on my floor. They have been leaving me late fees on my rent when I’ve been paying my rent on time, but since THEY forget to put tit in the system they say I pay, they say I’m the one that’s paying late. The plumbing is always getting worked on, leaving me without water for almost the entire day at times. They don’t have enough security, there is always a car getting scratched, hit, or tires stolen. They do not do anything about it. Last time I spoke to them they said their cameras where NOT WORKING! I regret spending my money with this apartments.
    PS.NEW UPCOMING TENANTS—BEWARE!
  • Review fromHector D.

    Date: 10/14/2022

    1 star
    Most Incompetents Manager and Assistants Manager I’ve ever dealt with. Since I moved in I told them about my gutters being damaged causing water to flow inside my apartment, after 3months they’ve yet to fix it. Mold started growing on my floor. They have been leaving me late fees on my rent when I’ve been paying my rent on time, but since THEY forget to put tit in the system they say I pay, they say I’m the one that’s paying late. The plumbing is always getting worked on, leaving me without water for almost the entire day at times. They don’t have enough security, there is always a car getting scratched, hit, or tires stolen. They do not do anything about it. Last time I spoke to them they said their cameras where NOT WORKING! I regret spending my money with this apartments.
    PS.NEW UPCOMING TENANTS—BEWARE!
  • Review fromHector D.

    Date: 10/14/2022

    1 star
    MOST INCOMPETENT COMPANY I’ve encountered in Houston. Since I moved in I told them about my gutters being damaged causing water to flow inside my apartment and after 3months they’ve not yet to fixed it. After paying my Rent on time, they still charge late fees (every month) because THEY do not enter my rent on time, hence why they think I’m paying late. (I have receipts if money orders). Assistant manager and Main manager at The Wood Lake Townhome apartments both cannot respond to my inquiries responsibly, and recently ordered to get my vehicle towed without notice for parking in front of my own apartment. (It was not reserved). I REGRET Spending my money with this Property Management.
    New Upcoming Renter BEWARE!

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