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Find a Location

Turbo Home Services, LLC has 1 locations, listed below.

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    Business ProfileforTurbo Home Services, LLC

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company specializes in air conditioning services including maintenance, servicing, repair, and installation.

    Business Details

    Location of This Business
    7926 Breen Dr Ste B, Houston, TX 77064-8421
    BBB File Opened:
    3/25/2019
    Years in Business:
    5
    Business Started:
    11/5/2018
    Business Incorporated:
    11/5/2018
    Accredited Since:
    7/21/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of TACLB00084395E for this business, issued by Texas Department of Licensing & Regulation. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Texas Department of Licensing & Regulation

    920 Colorado

    Austin TX 78701

    (800) 803-9202

    Fax: (512) 4752871

    http://www.license.state.tx.us/

    BBB records show a license number of License Number: 44595 for this business, issued by Texas State Board of Plumbing Examiners. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Texas State Board of Plumbing Examiners

    929 E. 41st Street

    Austin TX 78751

    (512) 458-2145

    Fax: (512) 3025090

    http://www.tsbpe.state.tx.us/about-us.html

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. William Gomez, Owner
    Contact Information

    Principal

    • Mr. William Gomez, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Turbo Home Services did some plumbing for my shower on August 14th. However they did not do the job correctly because the water is not draining completely in the shower. Not only did they not do the job correctly, they took almost 2 months to finish the job. I have made so many phone calls and sent so many text messages to the company and Mr. Ricky and the owner Mr. W******* Initially they had no response and would avoid my calls or not respond at all. Then they responded and said that they can’t do any more work because they finished the job and that if I had an issue I should get a second opinion from another company. At the start of the work they told me I would have 10 years warranty and their plumber told me that it would be 5 years warranty but now they are not wanting to take responsibility for anything. I called another company they told me that they the pipe connections were don’t incorrectly so the water won’t drain correctly. Now after getting the second opinion, I am trying to contact Turbo Plumbing and Mr. W******* but no one is responding to my calls or text messages. They are blocking my phone number or cutting the call when they hear my voice if I call with a different number. This is not the way I expect a company to treat a customer after taking money for the job.

    Customer Reviews

    40 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vasant D

    5 stars

    10/18/2023

    Chris did check boy the systems properly and changed one filter as well as we had replaced only one He also put some ****** in the drain which is good to avoid some buildup He was very good and very professional 

    Turbo Home Services, LLC Response

    10/20/2023

    Thank you for taking the time to share your experience on the Better Business Bureau, and for the kind words about our technician, Chris. We greatly appreciate your feedback and are thrilled to hear about your positive experience with Turbo Home Services. It's wonderful to know that Chris thoroughly checked both of your systems, addressed filter replacement needs, and took proactive steps like adding Clorox to the drain to prevent buildup. Professionalism and attention to detail are key aspects of our service, and it's reassuring to hear that Chris delivered on these fronts. Your satisfaction is our top priority, and we're grateful for your trust in Turbo Home Services. If you ever have any more HVAC or plumbing needs or any questions in the future, please don't hesitate to reach out. We're here to assist you with the same level of care and professionalism that you've experienced with us. Thank you once again for choosing Turbo Home Services, and we look forward to being your trusted partner for all your HVAC and plumbing needs. Your feedback is invaluable to us, and we appreciate the opportunity to serve you.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

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