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Find a Location

Huertas Pool Remodeling has 1 locations, listed below.

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    Business ProfileforHuertas Pool Remodeling

    Pool Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4420 Northern Cross Blvd, Haltom City, TX 76117-2344
    BBB File Opened:
    11/19/2015
    Years in Business:
    10
    Business Started:
    5/15/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Carlos Juan Huerta, Owner
    Contact Information

    Principal

    • Mr. Carlos Juan Huerta, Owner

    Customer Contact

    • Mr. Carlos Juan Huerta, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    08/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We hired Plaster-People, who also go by Huertas Pool Remodeling, in the fall of 2020 to apply new plaster to our pool. It was completed as requested, and also a new pool light was installed along with new jets and new drains. The pool light stopped working before opening our pool up this year, and *************************, owner, has refused to reply to my inquiries for warranty work. It appears this light was not new, but a light that was maybe from another remodel he did prior to ours. It worked for maybe 3-4 months in 2021 as we didn't use the pool until May 2021 (first use since pool remodel). I sent a few emails and also a few texts to ************ and finally received a response, but once i told him what street i lived on he went silent.The remodel has a six year warranty per the communication i have in writing from *************************, and Plaster-People and Huertas Pool Remodeling.We are simply asking to repair the light or replace it as it is not functioning. A new LED pool light that cost $500 should not go out in only 3 months use. Please keep in mind that we used the pool light maybe ***** times since installation.

    Customer Reviews

    0 Customer Reviews

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