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Find a Location

A1 Chimney Sweep has 1 locations, listed below.

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    Business ProfileforA1 Chimney Sweep

    Chimney Sweeper

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 71 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Grand Prairie, TX 75052
    BBB File Opened:
    4/3/2020
    Business Management
    • Mr. Shoval Ohyon, Owner
    Contact Information

    Principal

    • Mr. Shoval Ohyon, Owner

    Customer Contact

    • Mr. Shoval Ohyon, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a chimney sweep

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    A1 Chimney Sweep came out to my house on February 18, 2024 to provide a second opinion from another fireplace company about a chimney box that is now visible behind the wall touching insulation after water damage from snow and icemelt in January 2024. While the person sent out noted no concerns or fire safety hazards suggested a fireplace cleaning which was done. The fireplace has not been used since the January 2024 snow event because I wanted to get that done. Plus Im still trying to get the interior redone and remodeled after all of the water destruction. today February 28, 2024. I woke up to the sound of dripping and insidw the fireplace/damper/flue was dripping and water spots were visible.This has never happened by any other company and the last time I had it done in 2020 and no issues up until after they cleaned the chimney. Phone numbers associated with them are ************, **************, address associated with the payment something called Job Box was *******************************************************************. People who have called from numbers are ***************** and **************. This company keeps saying they have no address. One lady even told me she works from home when I asked for the business address. I do not want these people on my property. I do not want the refund sent to the original payment, they must send a check or cashiers check. I do not trust anyone from this company anymore at all. The receipt says in the name or for the name of the company, air ducks not a one. But again on today one lady says they are able to subcontract stuff out now to other places if one of their people falls off of roof or something like that. Which sounds very very suspect.
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    Customer Reviews

    71 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    bryan k

    1 star

    12/12/2023

    Had them out last year to do a sweek. ***************** came out and did the job. He even upsold me a crack sealing thing. It was like 100 bucks. He said this caulk is really expensive so instead of doing it myself I paid him to do it b/c he said it has a lifetime guarantee on it. I have texted him several times through messenger and he reads the messages but doesn't resond. No wonder they only have a 1 star review

    Local BBB

    BBB serving North Central Texas

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