Business ProfileforZipLawn® Lawn Care Service

Terrible Customer ********************** and Unreasonable Lawn Maintenance Frequency I am writing to express my extreme dissatisfaction with the services provided by ZipLawn and to share my unpleasant experience with their customer **********************. As a homeowner who values both the quality of services and respectful communication, my interaction with ZipLawn has been nothing short of disappointing.One of the primary reasons for my discontent revolves around the unnecessary and excessive frequency at which the lawn was being mowed by ZipLawn. As the property owner, I am well-aware of the maintenance needs of my lawn, and it became evident that the mowing schedule imposed by the company was not only excessive but also financially burdensome. Despite expressing my concerns, the owner insisted on maintaining a frequency that seemed more in their interest than addressing the actual needs of my property.Moreover, the manner in which the owner communicated with both myself and my husband was completely unacceptable. We were spoken down to and met with a dismissive attitude when attempting to discuss the issues we were experiencing. This lack of professionalism and disrespect is unacceptable.Due to these ongoing problems and the failure of ZipLawn to address our concerns, I have made the decision to terminate my contract with them. I believe that customers should be treated with respect, and their concerns should be acknowledged and resolved promptly. Unfortunately, my experience with ZipLawn has been the opposite, and I feel compelled to share my negative experience to prevent others from going through the same ordeal.I strongly advise against engaging with ZipLawn for any lawn care services. The combination of poor customer **********************, unnecessary lawn maintenance practices, and disrespectful communication make them an unreliable and unsuitable choice for property owners seeking professional and considerate service.