Used Books
Beer Money BooksThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 18 total complaints in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/07/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
on March 1, 2024, I sent a book that was quoted $35.48. that price was promised if sent within 10 days, which i did. The package was delivered, and still have yet to receive my pay out. (6 months later)Initial Complaint
Date:05/13/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I sold two textbooks via the BookScouter App to Beer Money Books. I can see that the books were delivered on February 26, ********************************************************************************** *** tried reaching out several times with no response. I reached out to BookScouter today and was informed that they have been attempting to reach Beer Money Books to get more information about their closing. This is how I found out Beer Money Books had closed. I have not be paid for my books, totaling a little over $100. I would like my books back or my payment for the books.Initial Complaint
Date:04/22/2024
Type:Delivery IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I sent BeerMoneyBooks a book titled Hebrew/Greek Interlinear Bible in February. I inquired about payment that they agreed to pay me. I received an email in March, explaining the book had not been processed yet, but would be soon. It is now April, and their website has disappeared. I have not received payment for the book that I sold them. The order number was # *****Initial Complaint
Date:04/09/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 3/9/24 I agreed to sell Beer Money Books 4 of my textbooks for $108.27. They have received the books and I have not received payment. I can't get ahold of them and they aren't answering emails. I want them to pay me what they agreed or send my books back. Taking them and keeping them is wrong.Initial Complaint
Date:04/06/2024
Type:Product IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Went through beer money to sell books, delivered my books but received no payment. I would like the money I was promised or my books back. Have tried to message them multiple times through their site and now the website is removedInitial Complaint
Date:04/03/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I sold them a book back in Decemeber and they said they mailed me a check and that it was delivered on 01/02/24 but I never recieved it. I sent multiple emails and finally was told I'd either have to pay $30 to cancel the check or wait 90 days and they'd issue me a new one. 04/01/24 was 90 days so I tried going back to the website and now it's saying closed! I want my money or my book back. I also asked them to just sent my book back and she again stated I'd have to pay a $30 fee, just to get my own book mailed back to me!Initial Complaint
Date:04/01/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 2/21/24 I was selling back a textbook that was in good condition. Never received payment and the book got there. Order # *****. Buy back price was estimated at $81.41. **** tracking# **********************. Would just like the money for the book or for them to send the book back to me. Went to the website and tried to contact but the page says error. No way of contacting the company.Initial Complaint
Date:03/31/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I sold them 3 textbooks for a total of $***** promised to me if I sold to them. I created the buyback order #***** on 08/15/2023, and shipped the books using their free shipping label at a **** location on 08/18/2023. Since then, (it is 03/31/2024 today) I have been checking my PayPal to see if the ***** has ever been credited to the PayPal account i gave them, and it has not. I am owed ***** for the books i shipped to them and it has been many months.Initial Complaint
Date:03/27/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have sent NINE buyback orders to beermoneybooks and have not been paid . I went on their website to contact them and did not get any response. I went to go on their website again a week later and the website has been shut down. I want all of my books sent back to me or the money I am owed for them which comes to a total of $363.01 Buyback ***** $42.55 Buyback ***** $40.85 Buyback ***** $26.63 Buyback ***** $75.88 Buyback ***** $39.20 Buyback ***** $37.72 Buyback ***** $35.68 Buyback ***** $27.18 Buyback ***** $38.42Initial Complaint
Date:03/27/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I used Beer Money Books to sell back a textbook used in college. The book Counseling the Culturally Diverse: Theory and Practice was quoted to be sold for $43.73 on February 19, 2024. This book was shipped and delivered to their business on February 26, 2024 via USPS tracking # ******************************* I have send multiple emails asking about the payment for this book which has now been over a month. I am attaching pictures of the book and packing material that was sent, the quote document, and the tracking showing delivery of the shipment.
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