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Find a Location

TX Moving & Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TX Moving & Storage

      675 Town Square Boulevard, Bldg 1A, Suite 200 #407 Garland, TX 75040

    • TX Moving & Storage

      1901 Doves Landing Lane Wylie, TX 75098

    Business ProfileforTX Moving & Storage

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TX Moving & Storage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TX Moving & Storage

        675 Town Square Boulevard, Bldg 1A, Suite 200 #407 Garland, TX 75040

      • TX Moving & Storage

        1901 Doves Landing Lane Wylie, TX 75098

      Location of This Business
      675 Town Square Boulevard, Bldg 1A, Suite 200 #407, Garland, TX 75040
      BBB File Opened:
      3/13/2020
      Years in Business:
      5
      Business Started:
      2/22/2019
      Business Started Locally:
      2/22/2019
      Business Incorporated:
      2/22/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Anisa Kahn, General Manager
      Contact Information

      Principal

      • Anisa Kahn, General Manager

      Customer Contact

      • Mr. Mohamed Ahmed, Owner
      • Anisa Kahn, General Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/09/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I hired North ******** Moving Experts LLC after receiving a quote by phone of $3,000 to move my one bedroom 640sq ft apartment. The drivers arrived in an unmarked van and I discovered that the company is a broker. They had sent Move ******** Relocation LLC who appears to be part of TX Moving & Storage. They increased the price again to $7,000. I had to pay more in cash at pick up, although I had been told previously I could use credit card. I was also made to pay 70% prior to delivery although my contract said 50%. I requested delivery on 7/8. I was never told there was a delivery window. I was first told the delivery window was 21 days and then told it is 30 days. I am on day 40 writing this. I was told many times that my stuff would be arriving, but it still has not. I have sent countless texts, e-mails and phone calls that go without response. I am regularly told by North American customer services that they will call me back or that I will get a call from the driver, this does not happen. I was called twice on 7/20 by a driver saying he was coming 7/21 between 9-noon. He did not come and did not update me of the change, in fact I heard nothing all day despite numerous calls, texts and e-mails until 4pm when he said the truck was delayed and hadn't left. I was told on 7/25 that my stuff would be here by the end of the week and that did not happen, I have heard nothing from that e-mail address since that day. I was then told three times the truck left 8/3 and my stuff was in transit, only to be told on 8/7 that was not true. On 8/8 I was told the truck broke down on 8/6 and is in ****. I was also told weeks ago that the truck had a flat tire, that was not accurate. **************** answers the phone generically with "moving company" and most are rude to me. After 40 days I do not have my belongings or a date. Bill of lading and item list is illegible.
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Arden S

      5 stars

      05/23/2023

      The team at TX Moving made my move seamless and stress-free. They were prompt, efficient, and took great care to ensure that all of my items were safely transported.

      Local BBB

      BBB serving North Central Texas

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