Business ProfileforPacker Brick, Inc.

I ordered and paid for bricks in full with Mr. Jack ****** with ****** Bricks on April 28, 2022. At that time, the bricks were supposed to be available on May 16. On May 19th, Jack was called because I hadn't received any communication about the order. Jack did text after I called and said that the bricks would now be available on the second week of June. I sent a text to Jack on May 24th requesting an exact date for the brick order, so on May 25th I received a text that stated that the second week of June for availability of the bricks is all the information that the brick plant would give him. Jack was contacted again on June 8th. By now I'm pleading for an exact date that the bricks would be available. Jack sent a text saying that he was on vacation so I requested another representative to assist me, but I didn't get any other reply from him so Jack's father with ****** Bricks was contacted saying that he will try and get the bricks out to us. When I spoke with Jack the second week of June, he then tells me that I need to pay an additional $500 because the brick prices went up. Keep in mind, I had paid my bill in full! These are unprofessional, unorganized, unethical business practices and very unacceptable. On June 24th I was told that the bricks should be at my site by Wednesday also stating that it is hard to get trucks to go that far east but he thinks he found a truck to deliver. I finally received the delivery on June 28th!! I was totally dissatisfied with the service that I received from ****** Bricks and absolutely stunned that I was told that I had to pay an additional $500 after I paid my bill in full from what ****** Bricks quoted me when I ordered them in April. I should not have had to pay an additional $500 after I paid my full quoted bill already, very unprofessional....I would at least like the $500 back!!! ****** Bricks has the most terrible customer service and business practices! I am a very unhappy customer!