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            Business ProfileThe Residences At Mesa Ridge

            Apartments

            Contact Information

            1051 E Centerville Rd

            Garland, TX 75041-3602

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            (469) 338-8771

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            1051 E Centerville Rd, Garland, TX 75041-3602
            Email this Business
            BBB File Opened:
            10/4/2006
            Business Management
            • Natasha Austin, Director of Operations
            • Ms. Alline Green, Regional Director
            Contact Information

            Principal

            • Natasha Austin, Director of Operations

            Customer Contact

            • Natasha Austin, Director of Operations
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            07/21/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I was told an amount (150) to pay for an apartment deposit by the leasing agent, I gave the deposit plus other fees (145), but was never told about any additional deposit, next day I was told that I needed to pay more, which I didn't have then I told them they could keep the fees but just return the deposit, complex manager refused to return the deposit even though her employee gave me incorrect information on paper with her signature, then was told to call corporate for refund which I did, then they basically played tag telling me that corporate would refund and vice versa, now they refuse to give me my deposit, I still need somewhere to go, and I need the deposit to give towards another place, I got a call from complex manager who was upset that I left a review she harassed me, so I'm not sure what to do, I just need help with this whole situation, the manager of the complex and corporate are just putting the blame on each other so they can avoid giving me deposit back
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            BBB serving North Central Texas

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