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Find a Location

Addus HomeCare Corporation has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAddus HomeCare Corporation

    Home Health Care
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Addus HomeCare Corporation has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6303 Cowboys Way Suite 600, Frisco, TX 75034
      BBB File Opened:
      2/14/2019
      Years in Business:
      6
      Business Started:
      10/5/2017
      Contact Information

      Principal

      • R Dirk Allison, President

      Customer Contact

      • R Dirk Allison, President
      Additional Contact Information

      Fax Numbers

      • (847) 303-5376
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I am a former employee of Addus Homecare in ****** *********** was employed with this company from February 2023 - July 2023. Upon filling my taxes last month for tax year 2023 it was discovered that Addus has not reported my earning to the **** Therefore, the *** has a hold on my return for wage verification pending Addus reporting my earnings. An employee from the *** stated that I could submit check stubs, bank statements and reach out to Addus to have them resubmit my W-2. I have reached out to Addus corporate office and was given an email address to their W-2 department. I sent an email on the afternoon of February 29th and have not received anything back from them. The *** will hold my return for up to 120 days whether Addus submits the information or not but my income could be verified if the company would send in the proper information. The *** has stated that I am supposed to contact Addus regarding the information they need. There isnt a phone number to Addus tax department to speak to a live person, only an email address.

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debra W

      1 star

      01/16/2024

      I'm an employee who has been working since the original Company was bought out several times. I've read the reviews and each one is correct The satellite companies are a joke they've been over paying me for 6 months with no updates showing that I have made telephone number, work hour changes as far as I know my client doesn't even have an office contact.. I'm so sick of COVID being used as an excuse, understaffed, at this point I'm not sure if they're incompetent or just plain don't care. I honestly believe that the Insurance Commissioner should be contacted the the ********** AG'S OFFICE should investigate both them and Presbyterian who won the contract maybe they aren't the right people either.

      Local BBB

      BBB serving North Central Texas

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