Business ProfileforConifer Health Solutions, LLC

Conifer Health Solutions is apparently contracted with CHI Memorial for their billing and refunds. I have been due a refund of $59.92 since July 2023 and can not get it. I have been told more than once the check was in the mail, but it never arrives. I was told on November 20th a check was issued on November 15th and I would be contacted that day with the tracking number for overnite mail. That never happened. I got a response from ******************************* with Conifer Health that a check was mailed and to allow mailing time. It is now Nov 27 and I still do not have my money. It doesnt take 12 days for a piece of mail to get to ******** ** from ****** **. This has been ongoing since July! I was first told it would take 30 days to get my refund. It has been 5 months and I still dont have it. This is totally unacceptable. I am asking for my money to be sent by overnite mail and provided a tracking number showing when it was mailed and where it was mailed to. I have provided my current address each time I spoke to a customer service rep. I have spoken to ***********************, Supervisor and to ***********************************, Manager who is over billing but they have not been helpful in getting my refund. Thank you for your assistance in this matter.