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Business Profile

Railroad Freight

BNSF Railway

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(817) 352-6414Write a Review

About

Overview

Headquarters

BNSF Railway

2650 Lou Menk Dr

Fort Worth, TX 76131-2830

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Find a Location

BNSF Railway has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    BNSF Railway is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    BNSF Railway provides freight transportation services, including rail shipping for agricultural products, automotive goods, consumer products, energy commodities, food and beverages, industrial materials, and machinery. The company assists clients with shipment tracking, bill payment, and supply chain logistics through online tools and customer support.

    BBB Accredited Since: 6/8/2023

    Years in Business: 77

    Products and Services

    Aggregates, Agricultural Products, Aluminum Products, Automotive Products, Bill Payment Services, BNSF Branded Merchandise, Bulk Foods, Cargo Security Solutions, Cement, Coal Transportation, Construction Materials, Crude Oil Transportation, Dedicated Train Service, Door to Door Shipping, Ethanol, Fertilizers, Field Crop Products, Freight Transportation, Fresh & Frozen Foods, Intermodal Services, LPG Transportation, Lumber, Oversized Shipments, Panel Products, Pipe, Rail Network Services, Refined Products, Renewable Fuels, Shipment Tracking, Shortline Services, Solid Waste Transportation, Steel Products, Temperature-Controlled Shipping, Vehicle Parts

    Business Details

    Local BBB:
    BBB Heart of Texas
    BBB File Opened:
    1/1/1985
    Business Started:
    1/1/1949
    Business Started Locally:
    1/1/1949
    Business Incorporated:
    1/13/1961
    Type of Entity:
    Corporation
    Alternate Names:
    Burlington Northern Santa Fe
    Business Management:
    Ms. Katie Farmer, President/CEO
    Mr. Matt Igoe, COO
    Ms. Jill Mulligan, Chief Legal Officer
    Mr. Steve Bobb, Executive Vice President and Chief Marketing Officer

    Additional Contact Information

    Principal Contacts
    Mr. Steve Bobb, Executive Vice President and Chief Marketing Officer
    Customer Contacts
    Ms. Katie Farmer, President/CEO
    Mr. Matt Igoe, COO
    Ms. Jill Mulligan, Chief Legal Officer
    Additional Phone Numbers
    Other Phone: (800) 832-5452
    Additional Email Addresses
    Sales: Email this Business
    Technical Support: Email this Business
    Customer Service: Email this Business
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Railroad Freight, Railroad Contractors

    Latest Reviews

    • Aaron L

      "Blocks the main road in the middle of my town regularly for 30+ minutes."

    • Raymond A

      "There train tracks are right next to my house and they caused a lot of noise on purpose at all hours of the day they have to stop making noise with the broken train cars I will make a petition just to divert those train tracks"

    View all Reviews

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