Customer ReviewsforCash America Pawn

They are very unprofessional and rude at the same time. They don't call you to remind of payment until the last month before they take. I hope all that stealing save their Souls from h*** I will never **** with this location again.

I went in to purchase, a firearm only to have a denial. An employee gave me the wrong information and the manager. ******* called me, completely, took care of me and made things right . So I would like to retract my complaint on this business as I do a lot of business with them, they made things right and took care of me.

I pawned my firearm back in October 2022. Since then I've been doing background checks and fingerprints to get it back. The district manager sold my firearm while I was still paying the extensions fees. He pretty much told me owell, get over it and hung up in my face several times. He said when I figure out how to resolve my background check that he will sell me a similar gun or one better. Since then I have contacted first cash corporate offuce, customer service and have asked a week now to speak to the regional manager. No one while help me. When I spoke with the criminal justice information they're saying it has to do with an old public disturbance case that was dismissed and they want to know in writing for the courts was it a verbal altercation or a physical altercation. I don't even know who to go to get this letter. I've also file a consumer complaint. I want the money I spent for the firearm and the money I spent towards the extensions. I also want an apology for the way I was treated. I've been doing business with superpawn for years and have never experienced any thing like this.

The worst pawnshop to do business with not only are they robbing people legitimately by offering them a crappy offer for the item when he knows the guy to call twice in like 30 we know why theyre gonna business I dont need that theyre stealing from customers by queen ***** on their way, and then not honoring that item and Ill give them the money back either I really dont think Cash America or if you wanted to be in business with her out to drop off not to help out people

****** at cash America was very nice and had extreme patience with me. She is a great asset for Cash America Pawn. Please give her a thank you for me.

I had a lot of belongings in the midland location on wall, went and made a payment and told her I needed until a specific day. I just found out the lady messed up and now I lost everything I owned including my late husbands wedding ring set. I am absolutely devastated. I am getting a lawyer.

Im trying to retrieve my items and is being told that I cant because I need to contact a lawyer because I slipped and fell inside of there store and they think I have contacted a lawyer I need my stuff because thats how I work I have not been able yo work due to this stupid incident i have been a good customer to them I just want the manager to give Meh a call

I bought a ps4 and two games , the ps4 is malfunctioning. i called and the lady said I didn't buy a warranty I have lost money and must keep the product. this is bad business for any consumer . I did call customer service and recived a ref # *****

I had a layaway that was with cash America, making my payments on time walked into the store and found another item to which I wanted to put on layaway as well. Put my first payment down came in the next month to make a payment and apparently I missed my day by three days they turned around and sold the ** that I put on layaway never received a call to ask me if I was going to be into. Hey if I still one of the item nothing nine Forest to forfeit the money that I put down on the **. Not happy with the customer services they have provided.

Worst ever! Manager is absolutely rude! I have a **** ******* laptop was wanting $450 loan. I have. 100% history many loans *******! He tells me its too much money but 300 isnt! Ridiculous not to mention I waited ***** mins never acknowledged while the manager totally ignored me. But when 2 white customers came in and was waiting 1 minute as he was finally helping me. He was very quick to greet them and apologized for their wait! Thats my experience at a place Ive used for years.Store location *****************************.