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Find a Location

Fort Worth Star Telegram has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFort Worth Star Telegram

    Newspaper
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    79 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fort Worth Star Telegram has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2300 W 7th St, Fort Worth, TX 76107-2304
      BBB File Opened:
      5/1/1961
      Years in Business:
      118
      Business Started:
      1/1/1906
      Business Started Locally:
      1/1/1906
      Business Incorporated:
      5/5/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Arlington Star Telegram
      • Star Telegram, Inc.
      Business Management
      • Maria Ravera, Senior Director
      Contact Information

      Principal

      • Maria Ravera, Senior Director
      Additional Contact Information

      Fax Numbers

      • (817) 390-7869
        Primary Fax

      Customer Complaints

      79 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      The Fort Worth Star Telegram has to be the worst business in north *****. We have not had our paper delivered to us several times in just the last two months. When I call the delivery person, they never answer the phone or return my call. When I call the Star Telegram customer service, they never follow up on the failure to deliver the paper. They do not reimburse me or give me credit for the days that we did not have the paper delivered. They do not bother to send someone out to deliver the paper later in the day. I get no action at all from these people - just crappy service. Not to mention that the articles are often filled with linguistic errors and poor spelling.
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald H

      2 stars

      03/28/2024

      Trying to login to digital account, they want approval to track and share my information, there is no option to say no. I paid for digital, but they will not let me use it without allowing them to track me.So called customer service is absolutely no help.

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      BBB serving the Heart of Texas

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