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Find a Location

Plaza Day Surgery has 1 locations, listed below.

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    Business ProfileforPlaza Day Surgery

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Ambulatory Surgery

    Business Details

    Location of This Business
    909 9th Ave, Fort Worth, TX 76104-3903
    BBB File Opened:
    3/26/2003
    Years in Business:
    30
    Business Started:
    7/3/1993
    Type of Entity:
    Partnership
    Alternate Business Name
    • Medical City Ambulatory Surgery Associates
    • Medical City Surgery Center Fort Worth
    Business Management
    • Ms. Tammy Williamson, Administrator
    Contact Information

    Customer Contact

    • Ms. Tammy Williamson, Administrator
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    1/11/2022pre-op appointment with ************** & was provided a listing of who to contact and how much to pay for the Surgery Center ($1,111.00) & the anesthesia provider (********). Surgery scheduled for 1/20/2022. 1/12/202, 1/14 & 1/17called the Medical City Surgery Center, no answer, left a voice mail for someone to return my call so that I could make my co-pay payments of $1,111.00. 1/19/2022at 4:30 pm, a lady from the Surgery Center called requesting my payment, but stated that I owed $1,987.96. I said that wasnt correct & that she needed to speak with ************** office as they ran all of the numbers & the most that I would owe was $1,111.00. The Surgery Center called me back & said now the total was different & that I needed to pay $2,742.94 immediately or my surgery would be cancelled which was scheduled for the next morning. So I had no choice but to pay the $2,742.94. I then received a phone call from ******************* from the surgery center (about 7:00 *** ***** stated that yes, she agreed I was overcharged & that she would work everything out immediately & get me my correct refund. 1/20/2022prior to surgery ************** visited with me & knew about the mix up regarding the incorrect payment to the surgery center. As partial owner of the surgery center, she agreed that I was overcharged & this would be handled immediately with a refund coming back to me. 1/25/2022, 1/27/2022, 1/31/2022, 2/3/2022, 2/22/2022, 3/13/2022various emails with *******************, *************** Manager at the Surgery center as well as phone calls and voice messages no resolution and now radio silence. My BCBS EOB shows that I should have paid only $1,122.93 which results in a refund of $1,620.01. The Surgery Center has not responded to my emails or voice messages. I would like my refund ASAP.
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    Customer Reviews

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