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Business Profile

Auto Accessories

Corvette Mods

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/21/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 13, 2022, purchased a set of front and rear rotors, and front and rear brake pads. Total purchase price is just shy of $1,500. The first of January received the rear brake pads ONLY! I tried multiple times to contact the merchant. They responded once that there was no ETA on when the rest of the order would be available. I responded that when I made the purchase from their website it clearly stated the items were available. Why sell a product that isn't available?! The merchant stopped responding so I disputed the purchase with my bank. The merchant responded to the bank with the tracking number from the rear brake pads that were mailed, and because "proof" of tracking to my home address was provided my bank dropped the claim. Corvette Mods was purchased, or merged, or taken over by ********************* in January. Which makes me more concerned I will never see the money nor product. Next step is to contact a lawyer or steps to try and file a small claim in court. Not really small when you are talking $1,500. Attached is the last email correspondence from January 5th when the company CLEARLY stated the items were back ordered - NOT SHIPPED!!!

    Business Response

    Date: 03/31/2023

    Please see the attached documents to provide the information you are looking for.

    Thank you,

    *******************************

    Customer Service Manager

  • Initial Complaint

    Date:02/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a hood for a **** Corvette on September 10, 2021.from Corvette Mods. I received the hood six months later (2/11/22), but it was damaged. The hood was sent back, and the hood was received by the manufacturer. I was then asked if I wanted a new hood or a refund, I chose the refund, but never received it. Six months later I, called and they said that the hood was discontinued and they would send me a refund. I waited in additional six months and asked about the refund. I was told that it would be coming in 4 to 6 days. After another three months, I called and they said that they would be checking it out. Three months later, they called and said that there would not be a refund because Corvette Mods was purchased by Top-Flight Automotive, but they would give me $100 off on my next purchase. As you can see from the timeline, I have been reaching out continually for a resolution. I am surprised that the new owners are not taking full responsibility for the debts of the company they purchased. The Corvette Mods original order number was AB-******. The cost of the hood was over $1200. I would appreciate any assistance you can provide in getting me my refund.

  • Initial Complaint

    Date:02/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase from corvetteMods back in March 14 2022 an received my items until April 4 or 6 almost a month later an its understandable because it was special order. Well when I received my items they looked perfectly fine so I when ahead an installed all my items in my new corvette. As time when by towards the end of November I noticed that my items were loosing color an were bubbling up a peeling all my parts have the same problem so I thought these parts came out defected. So around December 3 I reached out to corvetteMods which by then they where transferring an becoming top flight automotive at the the beginning it was very hard to get a hold of someone because all they will tell me its to contact them through email which I did an I have the emails but I still havent had no resolution to my issue. In January 2023 I finally was able to get in contact of ****** which they told me she was taking care of all corvetteMods orders. I explain to her my situation an let her know about all my defected parts she said she will look into it an help me resolve my issue. I sent her pictures of all my parts pointing out the defected areas. I told her I will like my parts to be replaced didnt want the money back I just want it some good quality parts thats all. After her trying to resolve my issue she came back to me that there was nothing she could do on her end because parts where order a year ago. When clearly it hasnt been a year. All she want it to offer me is a $100 gift card for my future purchase. That was like a slap in the face when she told me that knowing that my order was $4300 dollars. I have all emails if you will like me to send them over. Like I said in the beginning of my complaint all I want is my parts to be replaced for new quality parts thats all. Thank you

  • Initial Complaint

    Date:11/11/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a carbon fiber spoiler, front splitter, Mirror covers, and door vent replacements from Corvette Mods for *******. The mirrors were only mailed to me and the other 3 items did not come. They marked my order as delivered. I cannot reach anyone from the company. They are scamming people. I heard about them doing this after I ordered but it was already too late.

  • Initial Complaint

    Date:09/14/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes I ordered some parts from corvette mods and only received half the order yet they are saying I received the whole order I feel like Ive been scammed!! I would lll Ime help resolving this issue. My Order#****** with corvette mods and I am Still missing distributor parts for my **** corvette I paid a lot Of money for these parts and they are ignoring me!

  • Initial Complaint

    Date:08/15/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 18th I ordered a cap and rotor from their website for my **** vette. The catalog indicated it would fit my year. Once it was received it did not. I got a return authorization and sent the parts back as instructed. I have not received my credit, they do not answer my emails or my calls. In addition they want to charge me shipping in both directions. This is not my fault since the product is not as described. I paid ***** plus 17 dollars to ship it back. The order number is AA-******

    Customer Answer

    Date: 09/13/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    *******************

Corvette Mods is NOT a BBB Accredited Business.

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