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          Find a Location

          Window Depot, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Window Depot, Inc.

              11345 Pellicano Dr El Paso, TX 79936-5908

            • Window Depot, Inc.

              11801 Miriam Dr Ste B6 El Paso, TX 79936-7501

            Business ProfileWindow Depot, Inc.

            Window Installation
            Multi Location Business

            Contact Information

            11345 Pellicano Dr

            El Paso, TX 79936-5908

            Visit Website
            (915) 590-0064

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Window Depot, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Window Depot, Inc.

                11345 Pellicano Dr El Paso, TX 79936-5908

              • Window Depot, Inc.

                11801 Miriam Dr Ste B6 El Paso, TX 79936-7501

              Location of This Business
              11345 Pellicano Dr, El Paso, TX 79936-5908
              BBB File Opened:
              5/22/2002
              Years in Business:
              27
              Business Started:
              2/1/1997
              Business Started Locally:
              2/1/1997
              Business Incorporated:
              2/1/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • The Window Depot
              • Window Depot
              Business Management
              • Ron Hess, President
              • Gary Nelson, Vice President
              • Oscar Hernandez, Store Mgr
              Contact Information

              Principal

              • Oscar Hernandez, Store Mgr

              Customer Contact

              • Oscar Hernandez, Store Mgr
              Additional Contact Information

              Fax Numbers

              • (_91) 590-0206
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/18/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Hi, I ordered five windows from Window Depot October 10, 2022. On or around December 12, 2022 the windows arrived at there warehouse, and I picked them up. I notice the windows were missing the screens, for each window, a total of five screens. While at the store, the team at the store placed a special order for the missing screens. On January 14, 2023, I installed the windows on a customers home. That morning I called Window Depot and was hung up on twice. I was put on hold three times, with no one answering. I eventually talked to *****, the store manager. He looked for the screens in the warehouse and didn't find them. He offered no further resolution. My customer is asking for the screens, and I have exhausted all attempts to have the company resolve this issue.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB El Paso

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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