Business ProfileforSaratoga Homes, Inc.

We closed on our home in July 2021. However, on the day we closed, the **** system broke down, and cool air failed to blow through the house effectively. Your AC representative visited our home several times but claimed that nothing was wrong. We, therefore, hired an external contractor who informed us that our home needs an additional unit, and there is also bad plumbing that is causing our **** to produce a bad smell. Our house is 2904 square feet, with two floors.I requested repairs for rust on our tub, fridge, and sink a week after we moved in, but you never repaired them. I had a water softener installed, so you cannot blame it on hard water. The sink has fallen in twice and flooded our cabinet. A repairman came in to fix it, but he said that the entire cabinet needed to be pulled up, and you never scheduled it to be done. My dishwasher also flooded, and the inspector detected moisture and recommended the tile be pulled up to check for mold, but you never addressed it. My family keeps getting sick.There are still nail holes in our cabinet, and you have not replaced the boards. There is no caulking between our tub and cabinet, and it is impossible to access the area without removing the cabinet or tub. We have a bathroom spider issue because of it. There is bulking on our ceiling that you have not addressed. Your repairmen did not fix our doors correctly, and we have to hold them in to close them, and there is a draft in the back door.Also, the beam in my attic that makes the roof unstable was never fixed. ***************** you repaired has cracked because you used cement instead of using a brick. The patio beam is off the cement, and you refuse to fix it. My son's floor tile is still missing, and you did not paint or caulk behind my stove, fridge, or cabinets. There are so many more issues, and I have emails for all of them.