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Find a Location

Padilla Homes, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPadilla Homes, Inc.

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1999

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7332 Remcon Cir # B, El Paso, TX 79912-1623
    BBB File Opened:
    5/5/1990
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Started Locally:
    1/1/1985
    Business Incorporated:
    12/18/1989
    Accredited Since:
    4/1/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of LCCR12-00052 for this business, issued by City Development-One Stop Shop. The expiration date of this license is 10/27/2024.

    These agencies may include:

    City Development-One Stop Shop

    811 Texas

    El Paso TX 79901

    (915) 212-0104

    https://epermits.elpasotexas.gov/CitizenAccess/Default.aspx

    Type of Entity:
    Corporation
    Business Management
    • Rafael Padilla, President
    • Misael Navarrete, Vice President
    • Jennifer Graves
    Contact Information

    Principal

    • Rafael Padilla, President

    Customer Contact

    • Misael Navarrete, Vice President

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I had provided funds to secure a home build and due to severe life changes I had to cancel the build. The company went ahead, without authorization, with final build plans without us approving the plans or the drafting of final ones and is now unresponsive when inquiring for a partial refund of the deposited amount. Once informed of this life changing event the company has categorically ignored phone calls, text messages, emails, and all other forms of communication. The company is also attempting to charge us with the plan drafting when it wasn't authorized.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    silvana a

    1 star

    08/16/2023

    ** ******* **** ****** **** ** **** *** ** *** ** **** * i trusted him, he took time until july3 2023 to set contract to built house ** *** ******* **** ** ******** ***** , in his contract he asked for 105 000 to start building I refused as he had 10000$ for last 8 m and i cannot give him 105000 , i said plan i sale my house and swap money but i cannot give you this as you take long time to do simple maps which is standard you have no new maps, so he said then get lender and i will check prices need increased on august 3 2023 I said we need stop here i need my money back as i cannot continue with you , he send me bill for 4750 $ for meeting interest taxes, one of meeting was all wasted maps were wrong so it was his fault , and if their was interest and taxes why he did not accelerate the process, why he did not give me invoices for tjhose meetings, ** ** ******** * *** ******* ** **** **** *** ** **** *** **** ** *** ** **** , i spent time , left my money with him all this time, i want my money back , * **** **** ******* ********* ** ******* ** **** ***** ********* ** ****** **** ** 

    Local BBB

    BBB El Paso

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