Business ProfileforBee Cave Drilling Inc

Please, I beg you, DO NOT USE BEE CAVE DRILLING EVER! Absolutely horrendous service. ******** put in our well almost 4 years ago. In July, our water pressure went out. We called ******** to come out, and they came out same day. Unfortunately, the technician that came out put a faulty electrical panel on, so the problem didnt get fixed. He then told us it would require them to dig up the entire well, a $10,000 price tag, and they wouldnt be able to come back until the following Tuesday, leaving my family without water for 4 days. They returned Tuesday, with a new technician, who replaced our electrical panel again, and said everything was fixed. Meanwhile, they charged our card for a $5,000 deposit. Now we come to today. We woke up Monday with no water pressure. We contacted ******** once again due to an assumption it was a warranty issue. They told us they would come to our home the next day. So Tuesday rolls around, no phone call, no technician. We finally call and leave a messages with the answering service at approx 4:55, and they inform us someone will get back to us. At approx 5:30, we still have not received a call, so we call back to the answering service, they inform us that ******** wont be getting the message until the following day because it was now after 5pm. About 45 minutes after that, my husband receives a message that our account is no service with Bee Cave Drilling and they will not be coming to our property. This is ridiculous. No communication. You mess up the first time around, then wont even take responsibility for the mess up and fix it. Terrible customer service. Terrible business.